06-12-2013 11:28 AM - edited 03-16-2019 05:50 PM
hi just got a question regarding unity connection 8.6 unified messaging with exchange 2007. when someone leaves a msg to me (either internal/external), i recieve the email fine with wav file attached. however, when i read that email, the envelop icon does not become opened envelop. at least thats the normal behavior for other emails.
attached pic will show you an example of unity con email after reading it. and a regular email. pls let me know your thoughts.
thanks
vijay
Solved! Go to Solution.
06-12-2013 02:08 PM
This is expected behavior per the product documentation.
Note Even if all the messages in your Inbox are in the Read state, the Outlook envelop icon still remains closed.
http://www.cisco.com/en/US/docs/voice_ip_comm/connection/8x/user/guide/email/8xcucugemail030.html
http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCtq03037
Special thanks to Brad for tracking down the doc to prove this one!
Please remember to rate helpful responses and identify helpful or correct answers.
06-12-2013 11:38 AM
What happens when you hit the Send\Recieve on your Outlook, after listening to your voicemail?
HTH
Regards,
Yosh
06-12-2013 11:45 AM
same issue. envelop icons do not open up.
06-12-2013 02:08 PM
This is expected behavior per the product documentation.
Note Even if all the messages in your Inbox are in the Read state, the Outlook envelop icon still remains closed.
http://www.cisco.com/en/US/docs/voice_ip_comm/connection/8x/user/guide/email/8xcucugemail030.html
http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCtq03037
Special thanks to Brad for tracking down the doc to prove this one!
Please remember to rate helpful responses and identify helpful or correct answers.
06-13-2013 02:56 PM
nice thanks
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