unity voice mail license shortage?

[baselzind]

i only use my unity for voice mail and AA and have 52 users with voice mail, after syncing my licenses im getting a shortage as shown in the attached picture , does that mean that "Unity Connection Basic Messaging User Licenses" is used for voice mail? and i need further more 17 licenses to cover my usage need?

[George Sotiropoulos]

Hello,

Yes, Unity Connection Basic Messaging User Licenses" is used for voice mail.

You may Login to your Cisco Prime License Manager, click on License Tab->Usage. By selecting on License Type:Unity Connection you will identify how your licenses are consumed

G

[baselzind]

any chance i can utilize the other 35 enhanced messaging user license to close the shortage?