05-23-2012 10:43 AM - edited 03-16-2019 11:18 AM
Hello everybody,
I am new to IP telephony world . I am learning and i am facing a problem . One of the analog phone is configured on vg224 port just like all other analog phones but it is showing that registeration and IP address is Unknown. What is possible cause for that? what do i do to solve the problem and makes it work.
Registration | Unknown |
IP Address | Unknown |
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so when I dial from my phone to the ext.on that porti get a fast busy.and when I try dialing from that phone I get the dial tone but when I try dialing an extension I get a fast busy.
in the call manager showed Unknown so what do i do now.
Thanks in advance .
Amany
05-23-2012 10:51 AM
Login to the GW and ensure the port is configured like other ports and dial-peer for this port is configured like others.
For SCCP protocol it would be something like this:
voice-port 2/0
timeouts ringing infinity
caller-id enable
dial-peer voice 100 pots
service stcapp
port 2/0
Chris
05-23-2012 10:59 AM
Thanks a lot fo the quick response.
Actually it is configured just like other ports in the GW
voice-port 2/22
timeouts ringing infinity
caller-id enable
!
voice-port 2/23
timeouts ringing infinity
caller-id enable
that's what i have on all ports in GW
Anything i need to check ?
05-23-2012 01:12 PM
Do you have a dial-peer with "service stcapp" pointing to this port?
05-24-2012 08:31 AM
OMG thanks a lot i checked a dial-peer command and it was missing for this port .So i added it and now the phone works and the port is registered .
Thanks a lot again.
05-24-2012 08:47 AM
Awsome, glad to help :-)
Please remember to rate all helpful posts!
Chris
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