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Unused Phone identification from CUCM 7.X

Thivakaran V
Level 1
Level 1

Hi Folks:

Is there a way to find unused phone that is configured. In simple way, the phones configured but registered never.

If yes How?

5 Replies 5

you can use RTMT tool. login into RTMT, Callmanager Tab---> Device---> Device Search---> Phone (double click on it)

//Suresh Please rate all the useful posts.

Rakesh K
Level 1
Level 1

Hi,

In a simple way, Login to Call manger--->Device-->Phones--->(Select Directory number and EXT num (suppose if all ext starts with 78) enter only 78 in search box you will get the whole list of ext starting with 78 and in the Status tab if it shows as

"unknow" then the EXT num.. was never used.

"Unregistered" EXT was previously registered but is no longer registered.

*Pls rate if usefull*

Regards

Rakesh   

we have about 10 cluster Cluster capacity is about 27K phones in each cluster approx. have to go page by page, cluster by cluster. this we have tried already, but very time Consuming and dropped.

Hi

You can use my Phone Operations app from here : www.ipcommute.co.uk

That will allow you to export a list of all the phones and their registration status to CSV so you can review it in Excel, and use the features there for filtering the columns etc.

Aaron

Aaron Please remember to rate helpful posts to identify useful responses, and mark 'Answered' if appropriate!

Stephen Welsh
Level 4
Level 4

Hi,

Another shameless software plug

Have a look at PhoneView from UnifiedFX (http://www.unifiedfx.com), one of it's many features includes gathering extensive device/user information. In addition to obtaining the Registration Status, you can also export the last date/time the phone registered (if at all) and the last time the phone was updated in CUCM as well as a bunch of other details.

Thanks

Stephen Welsh, CCIE#12345

CTO

UnifiedFX