IP Telephony and Phones

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Dear All,I have ordered upgrade kit for CCM 9 through PUT tool. I choose e-delivery option. I receive the upgrade confirmation from cisco.When I start to download the medi kit, it asks me for "K9 form". Did any one know what is this ?thanks in advanc...

Hey team, I have a environment working properly between 2 UCS with CUCM 8.6. In the same voice network I have a integration with analog central, so I have problems in the call identification when the call comes from a analog phone. So, The managers w...

Resolved! SIP Trunk ITSP

Hello,I am trying to setup a new sip trunk (new connection) to ITSP, whenever i dial a PSTN number i get a fast busy tone, My ITSP says everything is OK from their end,Can anybody refer me for step by step troubleshooting docs for such type of issue....

We have CUCM and have an issue with MOH files.  We are able to uploaded these fine on the PUB and SUB servers within the cluster.  They go through the trancoding process and complete OK.  We setup the MOH source pointing to the new file...

david by Level 1
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Resolved! CME (LAB)

Hello,Have a simple questions about setting up express on a lab router.  We have an assorted mix of 38xx, 29xx and 39xx series to test with, but wanted to get a feel for the interface and cmd line a bit in a lab eviorment.  With the 12.4 versions pha...