08-08-2015 11:33 PM - edited 03-17-2019 03:55 AM
Hello,
One of our site abroad had a problem with cisco 7962 phone , we replaced the phone but it didn't registered .
I asked the the technician on site to reset the phone to default but the phone is still unregistered.
The phone is unable to download the current version from CME .
I followed this document :
http://www.firewall.cx/cisco-technical-knowledgebase/cisco-voice/930-cisco-phone-upgrade.html
still no lack .
#sh ephone unregistered
ephone-9[8] Mac:F41F.C266.502F TCP socket:[-1] activeLine:0 whisperLine:0 UNREGISTERED
mediaActive:0 whisper_mediaActive:0 startMedia:0 offhook:0 ringing:0 reset:0 reset_sent:0 paging 0 debug:0 caps:0
IP:1.1.5.233 * 49162 Unknown 0 keepalive 0 max_line 0 available_line 0
Preferred Codec: g711ulaw
Lpcor Type: none Username: tech Password: admin
ephone 9
device-security-mode none
description Telecomunicaciones
mac-address F41F.C266.502F
ephone-template 1
max-calls-per-button 4
username "tech" password admin
fastdial 1 101 name d
type 7962
no auto-line
tftp-server flash:apps42.9-1-1TH1-16.sbn
tftp-server flash:cnu42.9-1-1TH1-16.sbn
tftp-server flash:cvm42sccp.9-1-1TH1-16.sbn
tftp-server flash:dsp42.9-1-1TH1-16.sbn
tftp-server flash:jar42sccp.9-1-1TH1-16.sbn
tftp-server flash:SCCP42.9-1-1SR1S.loads
tftp-server flash:term42.default.loads
tftp-server flash:term62.default.loads
tftp-server flash:B015-1-0-4.SBN
tftp-server flash:Analog1.raw
tftp-server flash:Analog2.raw
tftp-server flash:AreYouThere.raw
tftp-server flash:AreYouThereF.raw
tftp-server flash:Bass.raw
tftp-server flash:CallBack.raw
tftp-server flash:Chime.raw
tftp-server flash:Classic1.raw
tftp-server flash:Classic2.raw
tftp-server flash:ClockShop.raw
tftp-server flash:DistinctiveRingList.xml
tftp-server flash:Drums1.raw
tftp-server flash:Drums2.raw
tftp-server flash:FilmScore.raw
tftp-server flash:HarpSynth.raw
tftp-server flash:Jamaica.raw
tftp-server flash:KotoEffect.raw
tftp-server flash:MusicBox.raw
tftp-server flash:Piano1.raw
tftp-server flash:Piano2.raw
tftp-server flash:Pop.raw
tftp-server flash:Pulse1.raw
tftp-server flash:Ring1.raw
tftp-server flash:Ring2.raw
tftp-server flash:Ring3.raw
tftp-server flash:Ring4.raw
tftp-server flash:Ring5.raw
tftp-server flash:Ring6.raw
tftp-server flash:Ring7.raw
tftp-server flash:RingList.xml
tftp-server flash:Sax1.raw
tftp-server flash:Sax2.raw
tftp-server flash:Vibe.raw
tftp-server flash:cvm42sccp.8-3-1-22.sbn
tftp-server flash:dsp42.8-3-1-22.sbn
tftp-server flash:jar42sccp.8-3-1-22.sbn
tftp-server flash:apps42.8-3-1-22.sbn
tftp-server flash:cnu42.8-3-1-22.sbn
tftp-server flash:SCCP42.8-3-2S.loads
Any idea ?
Solved! Go to Solution.
08-09-2015 10:20 PM
Your missing the button command under "ephone 9". Look at the the output "show ephone unreg".
There's no dn mentioned.
-Kevin
08-09-2015 08:16 PM
Take the following debugs:
debug tftp events
debug ephone register
-Kevin
08-09-2015 11:18 PM
I was wrong it's still not working . debugs :
*Aug 10 06:14:44.067: TFTP: Looking for term62.default.loads
*Aug 10 06:14:44.067: TFTP: Opened flash:term62.default.loads, fd 0, size 662 for process 237
*Aug 10 06:14:44.071: TFTP: Finished flash:term62.default.loads, time 00:00:00 for process 237re
*Aug 10 06:14:48.823: TFTP: Looking for term62.default.loads
*Aug 10 06:14:48.827: TFTP: Opened flash:term62.default.loads, fd 0, size 662 for process 237
*Aug 10 06:14:48.831: TFTP: Finished flash:term62.default.loads, time 00:00:00 for process 237
EPHONE registration debugging is enabled
BT_BHI_PANAMA-CITY#
BT_BHI_PANAMA-CITY#
BT_BHI_PANAMA-CITY#debu
BT_BHI_PANAMA-CITY#debug ephone
BT_BHI_PANAMA-CITY#debug ephone reg
BT_BHI_PANAMA-CITY#debug ephone register mac
BT_BHI_PANAMA-CITY#debug ephone register mac-address F41F.C266.502F
EPHONE registration debugging is enabled for phone F41F.C266.502F
BT_BHI_PANAMA-CITY#deb ephone message mac-address F41F.C266.502F
EPHONE skinny message debugging is enabled for phone F41F.C266.502F
BT_BHI_PANAMA-CITY#
*Aug 10 06:15:34.431: Received message from phone 6, sock 4, SkinnyMessageID = StationKeepAliveMessageID
*Aug 10 06:15:34.431: Sending message 0x4C836F14 to phone 6, sock 4, SkinnyMessageID = StationKeepAliveAckMessageID
*Aug 10 06:15:34.719: Received message from phone 2, sock 22, SkinnyMessageID = StationKeepAliveMessageID
*Aug 10 06:15:34.719: Sending message 0x4C836F14 to phone 2, sock 22, SkinnyMessageID = StationKeepAliveAckMessageID
*Aug 10 06:15:36.555: Received message from phone 3, sock 14, SkinnyMessageID = StationKeepAliveMessageID
*Aug 10 06:15:36.555: Sending message 0x4C836F14 to phone 3, sock 14, SkinnyMessageID = StationKeepAliveAckMessageIDdeb tftp pack
*Aug 10 06:15:38.183: Received message from phone 11, sock 3, SkinnyMessageID = StationKeepAliveMessageID
*Aug 10 06:15:38.183: Sending message 0x4C836F14 to phone 11, sock 3, SkinnyMessageID = StationKeepAliveAckMessageID
TFTP Packet debugging is on
BT_BHI_PANAMA-CITY#
*Aug 10 06:15:40.611: Received message from phone 10, sock 17, SkinnyMessageID = StationKeepAliveMessageID
*Aug 10 06:15:40.611: Sending message 0x4C836F14 to phone 10, sock 17, SkinnyMessageID = StationKeepAliveAckMessageID
*Aug 10 06:15:43.831: Received message from phone 4, sock 15, SkinnyMessageID = StationKeepAliveMessageID
*Aug 10 06:15:43.835: Sending message 0x4C834AC4 to phone 4, sock 15, SkinnyMessageID = StationKeepAliveAckMessageID
*Aug 10 06:15:46.255: Received message from phone 1, sock 6, SkinnyMessageID = StationKeepAliveMessageID
*Aug 10 06:15:46.255: Sending message 0x4C834AC4 to phone 1, sock 6, SkinnyMessageID = StationKeepAliveAckMessageID
*Aug 10 06:15:48.967: Received message from phone 16, sock 23, SkinnyMessageID = StationKeepAliveMessageID
*Aug 10 06:15:48.967: Sending message 0x4C834AC4 to phone 16, sock 23, SkinnyMessageID = StationKeepAliveAckMessageID
*Aug 10 06:15:53.147: Sending message 0x4C8359DC to phone 15, sock 9, SkinnyMessageID = StationKeepAliveMessageID
*Aug 10 06:15:53.151: Received message from phone 15, sock 9, SkinnyMessageID = StationKeepAliveAckMessageID
*Aug 10 06:15:55.223: Received message from phone 8, sock 16, SkinnyMessageID = StationKeepAliveMessageID
*Aug 10 06:15:55.223: Sending message 0x4C8359DC to phone 8, sock 16, SkinnyMessageID = StationKeepAliveAckMessageID
*Aug 10 06:15:57.147: Sending message 0x4C8359DC to phone 17, sock 11, SkinnyMessageID = StationKeepAliveMessageID
*Aug 10 06:15:57.151: Received message from phone 17, sock 11, SkinnyMessageID = StationKeepAliveAckMessageID
*Aug 10 06:15:58.931: Received message from phone 7, sock 20, SkinnyMessageID = StationKeepAliveMessageID
*Aug 10 06:15:58.931: Sending message 0x4C8359DC to phone 7, sock 20, SkinnyMessageID = StationKeepAliveAckMessageID
*Aug 10 06:15:59.047: Received message from phone 19, sock 2, SkinnyMessageID = StationKeepAliveMessageID
*Aug 10 06:15:59.047: Sending message 0x4C834AC4 to phone 19, sock 2, SkinnyMessageID = StationKeepAliveAckMessageID
*Aug 10 06:16:00.147: Sending message 0x4C834AC4 to phone 14, sock 8, SkinnyMessageID = StationKeepAliveMessageID
*Aug 10 06:16:00.151: Received message from phone 14, sock 8, SkinnyMessageID = StationKeepAliveAckMessageID
*Aug 10 06:16:01.507: Received message from phone 5, sock 19, SkinnyMessageID = StationKeepAliveMessageID
*Aug 10 06:16:01.507: Sending message 0x4C834AC4 to phone 5, sock 19, SkinnyMessageID = StationKeepAliveAckMessageID
*Aug 10 06:16:03.147: Sending message 0x4C834AC4 to phone 1, sock 6, SkinnyMessageID = StationClearPriNotifyMessageID
*Aug 10 06:16:03.151: Sending message 0x4C8359DC to phone 1, sock 6, SkinnyMessageID = StationClearPriNotifyMessageID
*Aug 10 06:16:03.151: Sending message 0x4C835B80 to phone 1, sock 6, SkinnyMessageID = StationClearNotifyMessageID
*Aug 10 06:16:03.151: Sending message 0x4D734FD4 to phone 1, sock 6, SkinnyMessageID = StationDisplayPromptStatusV2MessageID
*Aug 10 06:16:03.151: Sending message 0x4C836600 to phone 2, sock 22, SkinnyMessageID = StationClearPriNotifyMessageID
*Aug 10 06:16:03.151: Sending message 0x4C834958 to phone 2, sock 22, SkinnyMessageID = StationClearPriNotifyMessageID
*Aug 10 06:16:03.151: Sending message 0x4C835448 to phone 2, sock 22, SkinnyMessageID = StationClearNotifyMessageID
*Aug 10 06:16:03.151: Sending message 0x4D7350FC to phone 2, sock 22, SkinnyMessageID = StationDisplayPromptStatusV2MessageID
*Aug 10 06:16:03.151: Sending message 0x4C835DCC to phone 3, sock 14, SkinnyMessageID = StationClearPriNotifyMessageID
*Aug 10 06:16:03.151: Sending message 0x4C8353F4 to phone 3, sock 14, SkinnyMessageID = StationClearPriNotifyMessageID
*Aug 10 06:16:03.151: Sending message 0x4C8356CC to phone 3, sock 14, SkinnyMessageID = StationClearNotifyMessageID
*Aug 10 06:16:03.151: Sending message 0x4D7356C4 to phone 3, sock 14, SkinnyMessageID = StationDisplayPromptStatusV2MessageID
*Aug 10 06:16:03.151: Sending message 0x4C836F84 to phone 4, sock 15, SkinnyMessageID = StationClearPriNotifyMessageID
*Aug 10 06:16:03.151: Sending message 0x4C83469C to phone 4, sock 15, SkinnyMessageID = StationClearPriNotifyMessageID
*Aug 10 06:16:03.151: Sending message 0x4C83485C to phone 4, sock 15, SkinnyMessageID = StationClearNotifyMessageID
*Aug 10 06:16:03.151: Sending message 0x4D73612C to phone 4, sock 15, SkinnyMessageID = StationDisplayPromptStatusV2MessageID
*Aug 10 06:16:03.155: Sending message 0x4C836478 to phone 5, sock 19, SkinnyMessageID = StationClearPriNotifyMessageID
*Aug 10 06:16:03.155: Sending message 0x4C834D2C to phone 5, sock 19, SkinnyMessageID = StationClearPriNotifyMessageID
*Aug 10 06:16:03.155: Sending message 0x4C8347EC to phone 5, sock 19, SkinnyMessageID = StationClearNotifyMessageID
*Aug 10 06:16:03.155: Sending message 0x4D735068 to phone 5, sock 19, SkinnyMessageID = StationDisplayPromptStatusV2MessageID
*Aug 10 06:16:03.155: Sending message 0x4C834AA8 to phone 6, sock 4, SkinnyMessageID = StationClearPriNotifyMessageID
*Aug 10 06:16:03.155: Sending message 0x4C836D38 to phone 6, sock 4, SkinnyMessageID = StationClearPriNotifyMessageID
*Aug 10 06:16:03.155: Sending message 0x4C834F40 to phone 6, sock 4, SkinnyMessageID = StationClearNotifyMessageID
*Aug 10 06:16:03.155: Sending message 0x4D738220 to phone 6, sock 4, SkinnyMessageID = StationDisplayPromptStatusV2MessageID
*Aug 10 06:16:03.155: Sending message 0x4C834798 to phone 7, sock 20, SkinnyMessageID = StationClearPriNotifyMessageID
*Aug 10 06:16:03.155: Sending message 0x4C835C0C to phone 7, sock 20, SkinnyMessageID = StationClearPriNotifyMessageID
*Aug 10 06:16:03.155: Sending message 0x4C8354B8 to phone 7, sock 20, SkinnyMessageID = StationClearNotifyMessageID
*Aug 10 06:16:03.155: Sending message 0x4D735880 to phone 7, sock 20, SkinnyMessageID = StationDisplayPromptStatusV2MessageID
*Aug 10 06:16:03.155: Sending message 0x4C836C74 to phone 8, sock 16, SkinnyMessageID = StationClearPriNotifyMessageID
*Aug 10 06:16:03.155: Sending message 0x4C835D78 to phone 8, sock 16, SkinnyMessageID = StationClearPriNotifyMessageID
*Aug 10 06:16:03.155: Sending message 0x4C836248 to phone 8, sock 16, SkinnyMessageID = StationClearNotifyMessageID
*Aug 10 06:16:03.155: Sending message 0x4D736004 to phone 8, sock 16, SkinnyMessageID = StationDisplayPromptStatusV2MessageID
*Aug 10 06:16:03.155: Sending message 0x4C836C20 to phone 10, sock 17, SkinnyMessageID = StationClearPriNotifyMessageID
*Aug 10 06:16:03.155: Sending message 0x4C835758 to phone 10, sock 17, SkinnyMessageID = StationClearPriNotifyMessageID
*Aug 10 06:16:03.159: Sending message 0x4C835720 to phone 10, sock 17, SkinnyMessageID = StationClearNotifyMessageID
*Aug 10 06:16:03.159: Sending message 0x4D737A9C to phone 10, sock 17, SkinnyMessageID = StationDisplayPromptStatusV2MessageID
*Aug 10 06:16:03.159: Sending message 0x4C836A98 to phone 11, sock 3, SkinnyMessageID = StationClearPriNotifyMessageID
*Aug 10 06:16:03.159: Sending message 0x4C834A00 to phone 11, sock 3, SkinnyMessageID = StationClearPriNotifyMessageID
*Aug 10 06:16:03.159: Sending message 0x4C8347D0 to phone 11, sock 3, SkinnyMessageID = StationClearNotifyMessageID
*Aug 10 06:16:03.159: Sending message 0x4D736410 to phone 11, sock 3, SkinnyMessageID = StationDisplayPromptStatusV2MessageID
*Aug 10 06:16:03.159: Sending message 0x4C834990 to phone 16, sock 23, SkinnyMessageID = StationClearPriNotifyMessageID
*Aug 10 06:16:03.159: Sending message 0x4C835CEC to phone 16, sock 23, SkinnyMessageID = StationClearPriNotifyMessageID
*Aug 10 06:16:03.159: Sending message 0x4C836C04 to phone 16, sock 23, SkinnyMessageID = StationClearNotifyMessageID
*Aug 10 06:16:03.159: Sending message 0x4D735DB4 to phone 16, sock 23, SkinnyMessageID = StationDisplayPromptStatusV2MessageID
*Aug 10 06:16:04.147: Sending message 0x4C836C04 to phone 18, sock 12, SkinnyMessageID = StationKeepAliveMessageID
*Aug 10 06:16:04.151: Received message from phone 18, sock 12, SkinnyMessageID = StationKeepAliveAckMessageID
*Aug 10 06:16:04.483: Received message from phone 6, sock 4, SkinnyMessageID = StationKeepAliveMessageID
*Aug 10 06:16:04.483: Sending message 0x4C836C04 to phone 6, sock 4, SkinnyMessageID = StationKeepAliveAckMessageID
*Aug 10 06:16:04.755: Received message from phone 2, sock 22, SkinnyMessageID = StationKeepAliveMessageID
*Aug 10 06:16:04.759: Sending message 0x4C836C04 to phone 2, sock 22, SkinnyMessageID = StationKeepAliveAckMessageID
*Aug 10 06:16:06.615: Received message from phone 3, sock 14, SkinnyMessageID = StationKeepAliveMessageID
*Aug 10 06:16:06.615: Sending message 0x4C836C04 to phone 3, sock 14, SkinnyMessageID = StationKeepAliveAckMessageID
*Aug 10 06:16:08.275: Received message from phone 11, sock 3, SkinnyMessageID = StationKeepAliveMessageID
*Aug 10 06:16:08.275: Sending message 0x4C836C04 to phone 11, sock 3, SkinnyMessageID = StationKeepAliveAckMessageID
*Aug 10 06:16:10.683: Received message from phone 10, sock 17, SkinnyMessageID = StationKeepAliveMessageID
*Aug 10 06:16:10.683: Sending message 0x4C836C04 to phone 10, sock 17, SkinnyMessageID = StationKeepAliveAckMessageID
*Aug 10 06:16:13.147: Sending message 0x4C836C04 to phone 20, sock 13, SkinnyMessageID = StationKeepAliveMessageID
*Aug 10 06:16:13.151: Received message from phone 20, sock 13, SkinnyMessageID = StationKeepAliveAckMessageID
*Aug 10 06:16:13.903: Received message from phone 4, sock 15, SkinnyMessageID = StationKeepAliveMessageID
*Aug 10 06:16:13.903: Sending message 0x4C836C04 to phone 4, sock 15, SkinnyMessageID = StationKeepAliveAckMessageID
*Aug 10 06:16:16.315: Received message from phone 1, sock 6, SkinnyMessageID = StationKeepAliveMessageID
*Aug 10 06:16:16.315: Sending message 0x4C836C04 to phone 1, sock 6, SkinnyMessageID = StationKeepAliveAckMessageID
*Aug 10 06:16:19.719: Received message from phone 16, sock 23, SkinnyMessageID = StationKeepAliveMessageID
*Aug 10 06:16:19.719: Sending message 0x4C836C04 to phone 16, sock 23, SkinnyMessageID = StationKeepAliveAckMessageID
*Aug 10 06:16:25.263: Received message from phone 8, sock 16, SkinnyMessageID = StationKeepAliveMessageID
*Aug 10 06:16:25.263: Sending message 0x4C836C04 to phone 8, sock 16, SkinnyMessageID = StationKeepAliveAckMessageID
*Aug 10 06:16:28.991: Received message from phone 7, sock 20, SkinnyMessageID = StationKeepAliveMessageID
*Aug 10 06:16:28.991: Sending message 0x4C836C04 to phone 7, sock 20, SkinnyMessageID = StationKeepAliveAckMessageID
*Aug 10 06:16:29.047: Received message from phone 19, sock 2, SkinnyMessageID = StationKeepAliveMessageID
*Aug 10 06:16:29.047: Sending message 0x4C835CEC to phone 19, sock 2, SkinnyMessageID = StationKeepAliveAckMessageID
*Aug 10 06:16:31.567: Received message from phone 5, sock 19, SkinnyMessageID = StationKeepAliveMessageID
*Aug 10 06:16:31.567: Sending message 0x4C835CEC to phone 5, sock 19, SkinnyMessageID = StationKeepAliveAckMessageID
*Aug 10 06:16:33.147: Sending message 0x4C835CEC to phone 1, sock 6, SkinnyMessageID = StationClearPriNotifyMessageID
*Aug 10 06:16:33.151: Sending message 0x4C836C04 to phone 1, sock 6, SkinnyMessageID = StationClearPriNotifyMessageID
*Aug 10 06:16:33.151: Sending message 0x4C834990 to phone 1, sock 6, SkinnyMessageID = StationClearNotifyMessageID
*Aug 10 06:16:33.151: Sending message 0x4D735DB4 to phone 1, sock 6, SkinnyMessageID = StationDisplayPromptStatusV2MessageID
*Aug 10 06:16:33.151: Sending message 0x4C8347D0 to phone 2, sock 22, SkinnyMessageID = StationClearPriNotifyMessageID
*Aug 10 06:16:33.151: Sending message 0x4C834A00 to phone 2, sock 22, SkinnyMessageID = StationClearPriNotifyMessageID
*Aug 10 06:16:33.151: Sending message 0x4C836A98 to phone 2, sock 22, SkinnyMessageID = StationClearNotifyMessageID
*Aug 10 06:16:33.151: Sending message 0x4D736410 to phone 2, sock 22, SkinnyMessageID = StationDisplayPromptStatusV2MessageID
*Aug 10 06:16:33.151: Sending message 0x4C835720 to phone 3, sock 14, SkinnyMessageID = StationClearPriNotifyMessageID
*Aug 10 06:16:33.151: Sending message 0x4C835758 to phone 3, sock 14, SkinnyMessageID = StationClearPriNotifyMessageID
*Aug 10 06:16:33.151: Sending message 0x4C836C20 to phone 3, sock 14, SkinnyMessageID = StationClearNotifyMessageID
*Aug 10 06:16:33.151: Sending message 0x4D737A9C to phone 3, sock 14, SkinnyMessageID = StationDisplayPromptStatusV2MessageID
*Aug 10 06:16:33.151: Sending message 0x4C836248 to phone 4, sock 15, SkinnyMessageID = StationClearPriNotifyMessageID
*Aug 10 06:16:33.151: Sending message 0x4C835D78 to phone 4, sock 15, SkinnyMessageID = StationClearPriNotifyMessageID
*Aug 10 06:16:33.151: Sending message 0x4C836C74 to phone 4, sock 15, SkinnyMessageID = StationClearNotifyMessageID
*Aug 10 06:16:33.151: Sending message 0x4D736004 to phone 4, sock 15, SkinnyMessageID = StationDisplayPromptStatusV2MessageID
*Aug 10 06:16:33.151: Sending message 0x4C8354B8 to phone 5, sock 19, SkinnyMessageID = StationClearPriNotifyMessageID
*Aug 10 06:16:33.155: Sending message 0x4C835C0C to phone 5, sock 19, SkinnyMessageID = StationClearPriNotifyMessageID
*Aug 10 06:16:33.155: Sending message 0x4C834798 to phone 5, sock 19, SkinnyMessageID = StationClearNotifyMessageID
*Aug 10 06:16:33.155: Sending message 0x4D735880 to phone 5, sock 19, SkinnyMessageID = StationDisplayPromptStatusV2MessageID
*Aug 10 06:16:33.155: Sending message 0x4C834F40 to phone 6, sock 4, SkinnyMessageID = StationClearPriNotifyMessageID
*Aug 10 06:16:33.155: Sending message 0x4C836D38 to phone 6, sock 4, SkinnyMessageID = StationClearPriNotifyMessageID
*Aug 10 06:16:33.155: Sending message 0x4C834AA8 to phone 6, sock 4, SkinnyMessageID = StationClearNotifyMessageID
*Aug 10 06:16:33.155: Sending message 0x4D738220 to phone 6, sock 4, SkinnyMessageID = StationDisplayPromptStatusV2MessageID
*Aug 10 06:16:33.155: Sending message 0x4C8347EC to phone 7, sock 20, SkinnyMessageID = StationClearPriNotifyMessageID
*Aug 10 06:16:33.155: Sending message 0x4C834D2C to phone 7, sock 20, SkinnyMessageID = StationClearPriNotifyMessageID
*Aug 10 06:16:33.155: Sending message 0x4C836478 to phone 7, sock 20, SkinnyMessageID = StationClearNotifyMessageID
*Aug 10 06:16:33.155: Sending message 0x4D735068 to phone 7, sock 20, SkinnyMessageID = StationDisplayPromptStatusV2MessageID
*Aug 10 06:16:33.155: Sending message 0x4C83485C to phone 8, sock 16, SkinnyMessageID = StationClearPriNotifyMessageID
*Aug 10 06:16:33.155: Sending message 0x4C83469C to phone 8, sock 16, SkinnyMessageID = StationClearPriNotifyMessageID
*Aug 10 06:16:33.155: Sending message 0x4C836F84 to phone 8, sock 16, SkinnyMessageID = StationClearNotifyMessageID
*Aug 10 06:16:33.155: Sending message 0x4D73612C to phone 8, sock 16, SkinnyMessageID = StationDisplayPromptStatusV2MessageID
*Aug 10 06:16:33.155: Sending message 0x4C8356CC to phone 10, sock 17, SkinnyMessageID = StationClearPriNotifyMessageID
*Aug 10 06:16:33.155: Sending message 0x4C8353F4 to phone 10, sock 17, SkinnyMessageID = StationClearPriNotifyMessageID
*Aug 10 06:16:33.159: Sending message 0x4C835DCC to phone 10, sock 17, SkinnyMessageID = StationClearNotifyMessageID
*Aug 10 06:16:33.159: Sending message 0x4D7356C4 to phone 10, sock 17, SkinnyMessageID = StationDisplayPromptStatusV2MessageID
*Aug 10 06:16:33.159: Sending message 0x4C835448 to phone 11, sock 3, SkinnyMessageID = StationClearPriNotifyMessageID
*Aug 10 06:16:33.159: Sending message 0x4C834958 to phone 11, sock 3, SkinnyMessageID = StationClearPriNotifyMessageID
*Aug 10 06:16:33.159: Sending message 0x4C836600 to phone 11, sock 3, SkinnyMessageID = StationClearNotifyMessageID
*Aug 10 06:16:33.159: Sending message 0x4D7350FC to phone 11, sock 3, SkinnyMessageID = StationDisplayPromptStatusV2MessageID
*Aug 10 06:16:33.159: Sending message 0x4C835B80 to phone 16, sock 23, SkinnyMessageID = StationClearPriNotifyMessageID
*Aug 10 06:16:33.159: Sending message 0x4C8359DC to phone 16, sock 23, SkinnyMessageID = StationClearPriNotifyMessageID
*Aug 10 06:16:33.159: Sending message 0x4C834AC4 to phone 16, sock 23, SkinnyMessageID = StationClearNotifyMessageID
*Aug 10 06:16:33.159: Sending message 0x4D734FD4 to phone 16, sock 23, SkinnyMessageID = StationDisplayPromptStatusV2MessageID
*Aug 10 06:16:34.543: Received message from phone 6, sock 4, SkinnyMessageID = StationKeepAliveMessageID
*Aug 10 06:16:34.543: Sending message 0x4C834AC4 to phone 6, sock 4, SkinnyMessageID = StationKeepAliveAckMessageID
*Aug 10 06:16:34.807: Received message from phone 2, sock 22, SkinnyMessageID = StationKeepAliveMessageID
*Aug 10 06:16:34.807: Sending message 0x4C834AC4 to phone 2, sock 22, SkinnyMessageID = StationKeepAliveAckMessageID
*Aug 10 06:16:35.147: Sending message 0x4C834AC4 to phone 12, sock 10, SkinnyMessageID = StationKeepAliveMessageID
*Aug 10 06:16:35.151: Received message from phone 12, sock 10, SkinnyMessageID = StationKeepAliveAckMessageID
*Aug 10 06:16:36.663: Received message from phone 3, sock 14, SkinnyMessageID = StationKeepAliveMessageID
*Aug 10 06:16:36.667: Sending message 0x4C834AC4 to phone 3, sock 14, SkinnyMessageID = StationKeepAliveAckMessageID
*Aug 10 06:16:37.147: Sending message 0x4C834AC4 to phone 13, sock 7, SkinnyMessageID = StationKeepAliveMessageID
*Aug 10 06:16:37.151: Received message from phone 13, sock 7, SkinnyMessageID = StationKeepAliveAckMessageID
BT_BHI_PANAMA-CITY#
BT_BHI_PANAMA-CITY#
BT_BHI_PANAMA-CITY#
BT_BHI_PANAMA-CITY#
BT_BHI_PANAMA-CITY#
*Aug 10 06:16:38.311: Received message from phone 11, sock 3, SkinnyMessageID = StationKeepAliveMessageID
*Aug 10 06:16:38.311: Sending message 0x4C834AC4 to phone 11, sock 3, SkinnyMessageID = StationKeepAliveAckMessageIDconf t
Enter configuration commands, one per line. End with CNTL/Z.
BT_BHI_PANAMA-CITY(config)#
*Aug 10 06:16:40.743: Received message from phone 10, sock 17, SkinnyMessageID = StationKeepAliveMessageID
*Aug 10 06:16:40.743: Sending message 0x4C836F14 to phone 10, sock 17, SkinnyMessageID = StationKeepAliveAckMessageIDephone
BT_BHI_PANAMA-CITY(config)#ephone9
^
% Invalid input detected at '^' marker.
BT_BHI_PANAMA-CITY(config)#
*Aug 10 06:16:43.951: Received message from phone 4, sock 15, SkinnyMessageID = StationKeepAliveMessageID
*Aug 10 06:16:43.955: Sending message 0x4C8359DC to phone 4, sock 15, SkinnyMessageID = StationKeepAliveAckMessageIDephone
*Aug 10 06:16:46.375: Received message from phone 1, sock 6, SkinnyMessageID = StationKeepAliveMessageID
*Aug 10 06:16:46.375: Sending message 0x4C834AC4 to phone 1, sock 6, SkinnyMessageID = StationKeepAliveAckMessageID 9
BT_BHI_PANAMA-CITY(config-ephone)#r
*Aug 10 06:16:50.379: Received message from phone 16, sock 23, SkinnyMessageID = StationKeepAliveMessageID
*Aug 10 06:16:50.379: Sending message 0x4C836600 to phone 16, sock 23, SkinnyMessageID = StationKeepAliveAckMessageIDest
BT_BHI_PANAMA-CITY(config-ephone)#restart
restarting F41F.C266.502F
BT_BHI_PANAMA-CITY(config-ephone)#^Z
BT_BHI_PANAMA-CITY#
*Aug 10 06:16:55.323: Received message from phone 8, sock 16, SkinnyMessageID = StationKeepAliveMessageID
*Aug 10 06:16:55.323: Sending message 0x4C834AC4 to phone 8, sock 16, SkinnyMessageID = StationKeepAliveAckMessageID
*Aug 10 06:16:55.919: %SYS-5-CONFIG_I: Configured from console by master on vty0 (1.1.5.65)
*Aug 10 06:16:59.047: Received message from phone 7, sock 20, SkinnyMessageID = StationKeepAliveMessageID
*Aug 10 06:16:59.047: Received message from phone 19, sock 2, SkinnyMessageID = StationKeepAliveMessageID
*Aug 10 06:16:59.047: Sending message 0x4C835B80 to phone 7, sock 20, SkinnyMessageID = StationKeepAliveAckMessageID
*Aug 10 06:16:59.047: Sending message 0x4C834958 to phone 19, sock 2, SkinnyMessageID = StationKeepAliveAckMessageID
*Aug 10 06:17:01.627: Received message from phone 5, sock 19, SkinnyMessageID = StationKeepAliveMessageID
*Aug 10 06:17:01.627: Sending message 0x4C834958 to phone 5, sock 19, SkinnyMessageID = StationKeepAliveAckMessageID
*Aug 10 06:17:03.147: Sending message 0x4C834958 to phone 15, sock 9, SkinnyMessageID = StationKeepAliveMessageID
*Aug 10 06:17:03.151: Sending message 0x4C836600 to phone 1, sock 6, SkinnyMessageID = StationClearPriNotifyMessageID
*Aug 10 06:17:03.151: Sending message 0x4C835B80 to phone 1, sock 6, SkinnyMessageID = StationClearPriNotifyMessageID
*Aug 10 06:17:03.151: Sending message 0x4C835448 to phone 1, sock 6, SkinnyMessageID = StationClearNotifyMessageID
*Aug 10 06:17:03.151: Sending message 0x4D734FD4 to phone 1, sock 6, SkinnyMessageID = StationDisplayPromptStatusV2MessageID
*Aug 10 06:17:03.151: Sending message 0x4C835DCC to phone 2, sock 22, SkinnyMessageID = StationClearPriNotifyMessageID
*Aug 10 06:17:03.151: Sending message 0x4C8353F4 to phone 2, sock 22, SkinnyMessageID = StationClearPriNotifyMessageID
*Aug 10 06:17:03.151: Sending message 0x4C8356CC to phone 2, sock 22, SkinnyMessageID = StationClearNotifyMessageID
*Aug 10 06:17:03.151: Sending message 0x4D7350FC to phone 2, sock 22, SkinnyMessageID = StationDisplayPromptStatusV2MessageID
*Aug 10 06:17:03.151: Sending message 0x4C836F84 to phone 3, sock 14, SkinnyMessageID = StationClearPriNotifyMessageID
*Aug 10 06:17:03.151: Sending message 0x4C83469C to phone 3, sock 14, SkinnyMessageID = StationClearPriNotifyMessageID
*Aug 10 06:17:03.151: Sending message 0x4C83485C to phone 3, sock 14, SkinnyMessageID = StationClearNotifyMessageID
*Aug 10 06:17:03.151: Sending message 0x4D7356C4 to phone 3, sock 14, SkinnyMessageID = StationDisplayPromptStatusV2MessageID
*Aug 10 06:17:03.151: Sending message 0x4C836478 to phone 4, sock 15, SkinnyMessageID = StationClearPriNotifyMessageID
*Aug 10 06:17:03.151: Sending message 0x4C834D2C to phone 4, sock 15, SkinnyMessageID = StationClearPriNotifyMessageID
*Aug 10 06:17:03.151: Sending message 0x4C8347EC to phone 4, sock 15, SkinnyMessageID = StationClearNotifyMessageID
*Aug 10 06:17:03.155: Sending message 0x4D73612C to phone 4, sock 15, SkinnyMessageID = StationDisplayPromptStatusV2MessageID
*Aug 10 06:17:03.155: Sending message 0x4C834AA8 to phone 5, sock 19, SkinnyMessageID = StationClearPriNotifyMessageID
*Aug 10 06:17:03.155: Sending message 0x4C836D38 to phone 5, sock 19, SkinnyMessageID = StationClearPriNotifyMessageID
*Aug 10 06:17:03.155: Sending message 0x4C834F40 to phone 5, sock 19, SkinnyMessageID = StationClearNotifyMessageID
*Aug 10 06:17:03.155: Sending message 0x4D735068 to phone 5, sock 19, SkinnyMessageID = StationDisplayPromptStatusV2MessageID
*Aug 10 06:17:03.155: Sending message 0x4C834798 to phone 6, sock 4, SkinnyMessageID = StationClearPriNotifyMessageID
*Aug 10 06:17:03.155: Sending message 0x4C835C0C to phone 6, sock 4, SkinnyMessageID = StationClearPriNotifyMessageID
*Aug 10 06:17:03.155: Sending message 0x4C8354B8 to phone 6, sock 4, SkinnyMessageID = StationClearNotifyMessageID
*Aug 10 06:17:03.155: Sending message 0x4D738220 to phone 6, sock 4, SkinnyMessageID = StationDisplayPromptStatusV2MessageID
*Aug 10 06:17:03.155: Sending message 0x4C836C74 to phone 7, sock 20, SkinnyMessageID = StationClearPriNotifyMessageID
*Aug 10 06:17:03.155: Sending message 0x4C835D78 to phone 7, sock 20, SkinnyMessageID = StationClearPriNotifyMessageID
*Aug 10 06:17:03.155: Sending message 0x4C836248 to phone 7, sock 20, SkinnyMessageID = StationClearNotifyMessageID
*Aug 10 06:17:03.155: Sending message 0x4D735880 to phone 7, sock 20, SkinnyMessageID = StationDisplayPromptStatusV2MessageID
*Aug 10 06:17:03.155: Sending message 0x4C836C20 to phone 8, sock 16, SkinnyMessageID = StationClearPriNotifyMessageID
*Aug 10 06:17:03.155: Sending message 0x4C835758 to phone 8, sock 16, SkinnyMessageID = StationClearPriNotifyMessageID
*Aug 10 06:17:03.155: Sending message 0x4C835720 to phone 8, sock 16, SkinnyMessageID = StationClearNotifyMessageID
*Aug 10 06:17:03.155: Sending message 0x4D736004 to phone 8, sock 16, SkinnyMessageID = StationDisplayPromptStatusV2MessageID
*Aug 10 06:17:03.159: Sending message 0x4C836A98 to phone 10, sock 17, SkinnyMessageID = StationClearPriNotifyMessageID
*Aug 10 06:17:03.159: Sending message 0x4C834A00 to phone 10, sock 17, SkinnyMessageID = StationClearPriNotifyMessageID
*Aug 10 06:17:03.159: Sending message 0x4C8347D0 to phone 10, sock 17, SkinnyMessageID = StationClearNotifyMessageID
*Aug 10 06:17:03.159: Sending message 0x4D737A9C to phone 10, sock 17, SkinnyMessageID = StationDisplayPromptStatusV2MessageID
*Aug 10 06:17:03.159: Sending message 0x4C834990 to phone 11, sock 3, SkinnyMessageID = StationClearPriNotifyMessageID
*Aug 10 06:17:03.159: Sending message 0x4C836C04 to phone 11, sock 3, SkinnyMessageID = StationClearPriNotifyMessageID
*Aug 10 06:17:03.159: Sending message 0x4C835CEC to phone 11, sock 3, SkinnyMessageID = StationClearNotifyMessageID
*Aug 10 06:17:03.159: Sending message 0x4D736410 to phone 11, sock 3, SkinnyMessageID = StationDisplayPromptStatusV2MessageID
*Aug 10 06:17:03.159: Sending message 0x4C8348B0 to phone 16, sock 23, SkinnyMessageID = StationClearPriNotifyMessageID
*Aug 10 06:17:03.159: Sending message 0x4C834E28 to phone 16, sock 23, SkinnyMessageID = StationClearPriNotifyMessageID
*Aug 10 06:17:03.159: Sending message 0x4C836FA0 to phone 16, sock 23, SkinnyMessageID = StationClearNotifyMessageID
*Aug 10 06:17:03.159: Sending message 0x4D735DB4 to phone 16, sock 23, SkinnyMessageID = StationDisplayPromptStatusV2MessageID
*Aug 10 06:17:03.163: Received message from phone 15, sock 9, SkinnyMessageID = StationKeepAliveAckMessageID
*Aug 10 06:17:04.583: Received message from phone 6, sock 4, SkinnyMessageID = StationKeepAliveMessageID
*Aug 10 06:17:04.583: Sending message 0x4C836FA0 to phone 6, sock 4, SkinnyMessageID = StationKeepAliveAckMessageID
*Aug 10 06:17:04.867: Received message from phone 2, sock 22, SkinnyMessageID = StationKeepAliveMessageID
*Aug 10 06:17:04.867: Sending message 0x4C836FA0 to phone 2, sock 22, SkinnyMessageID = StationKeepAliveAckMessageID
*Aug 10 06:17:06.715: Received message from phone 3, sock 14, SkinnyMessageID = StationKeepAliveMessageID
*Aug 10 06:17:06.715: Sending message 0x4C836FA0 to phone 3, sock 14, SkinnyMessageID = StationKeepAliveAckMessageID
*Aug 10 06:17:07.147: Sending message 0x4C836FA0 to phone 17, sock 11, SkinnyMessageID = StationKeepAliveMessageID
*Aug 10 06:17:07.151: Received message from phone 17, sock 11, SkinnyMessageID = StationKeepAliveAckMessageID
*Aug 10 06:17:08.351: Received message from phone 11, sock 3, SkinnyMessageID = StationKeepAliveMessageID
*Aug 10 06:17:08.351: Sending message 0x4C836FA0 to phone 11, sock 3, SkinnyMessageID = StationKeepAliveAckMessageID
*Aug 10 06:17:10.147: Sending message 0x4C836FA0 to phone 14, sock 8, SkinnyMessageID = StationKeepAliveMessageID
*Aug 10 06:17:10.151: Received message from phone 14, sock 8, SkinnyMessageID = StationKeepAliveAckMessageID
*Aug 10 06:17:10.811: Received message from phone 10, sock 17, SkinnyMessageID = StationKeepAliveMessageID
*Aug 10 06:17:10.811: Sending message 0x4C836FA0 to phone 10, sock 17, SkinnyMessageID = StationKeepAliveAckMessageID
*Aug 10 06:17:14.011: Received message from phone 4, sock 15, SkinnyMessageID = StationKeepAliveMessageID
*Aug 10 06:17:14.015: Sending message 0x4C836FA0 to phone 4, sock 15, SkinnyMessageID = StationKeepAliveAckMessageID
*Aug 10 06:17:14.147: Sending message 0x4C836FA0 to phone 18, sock 12, SkinnyMessageID = StationKeepAliveMessageID
*Aug 10 06:17:14.151: Received message from phone 18, sock 12, SkinnyMessageID = StationKeepAliveAckMessageID
*Aug 10 06:17:16.447: Received message from phone 1, sock 6, SkinnyMessageID = StationKeepAliveMessageID
*Aug 10 06:17:16.447: Sending message 0x4C836FA0 to phone 1, sock 6, SkinnyMessageID = StationKeepAliveAckMessageID
*Aug 10 06:17:21.099: Received message from phone 16, sock 23, SkinnyMessageID = StationKeepAliveMessageID
*Aug 10 06:17:21.099: Sending message 0x4C836FA0 to phone 16, sock 23, SkinnyMessageID = StationKeepAliveAckMessageID
*Aug 10 06:17:23.147: Sending message 0x4C836FA0 to phone 20, sock 13, SkinnyMessageID = StationKeepAliveMessageID
*Aug 10 06:17:23.151: Received message from phone 20, sock 13, SkinnyMessageID = StationKeepAliveAckMessageID
*Aug 10 06:17:25.383: Received message from phone 8, sock 16, SkinnyMessageID = StationKeepAliveMessageID
*Aug 10 06:17:25.387: Sending message 0x4C836FA0 to phone 8, sock 16, SkinnyMessageID = StationKeepAliveAckMessageID
*Aug 10 06:17:27.983: TFTP: Server request for port 50212, socket_id 0x4CA91F68 for process 237
*Aug 10 06:17:27.983: TFTP: read request from host 1.1.5.248(50212) via GigabitEthernet0/1
*Aug 10 06:17:27.983: TFTP: Looking for term62.default.loads
*Aug 10 06:17:27.983: TFTP: Opened flash:term62.default.loads, fd 0, size 662 for process 237
*Aug 10 06:17:27.987: TFTP: Sending block 1 (retry 0), socket_id 0x4CA91F68
*Aug 10 06:17:27.987: TFTP: Received ACK for block 1, socket_id 0x4CA91F68
*Aug 10 06:17:27.987: TFTP: Sending block 2 (retry 0), socket_id 0x4CA91F68
*Aug 10 06:17:27.991: TFTP: Received ACK for block 2, socket_id 0x4CA91F68
*Aug 10 06:17:27.991: TFTP: Finished flash:term62.default.loads, time 00:00:00 for process 237u a
*Aug 10 06:17:29.047: Received message from phone 19, sock 2, SkinnyMessageID = StationKeepAliveMessageID
*Aug 10 06:17:29.047: Sending message 0x4C836FA0 to phone 19, sock 2, SkinnyMessageID = StationKeepAliveAckMessageID
*Aug 10 06:17:29.091: Received message from phone 7, sock 20, SkinnyMessageID = StationKeepAliveMessageID
*Aug 10 06:17:29.091: Sending message 0x4C836FA0 to phone 7, sock 20, SkinnyMessageID = StationKeepAliveAckMessageIDll
All possible debugging has been turned off
BT_BHI_PANAMA-CITY#ter no mon
08-09-2015 11:38 PM
Hi,
I was surprised when you marked it answered because I know that buttons won't prevent registration. The phone will register without DN.
Anyway, please try to get this debug. Also, can you share you config.
debug ephone detail mac-address x.x.x.x
08-09-2015 11:49 PM
This is the only thing I get from this debug
*Aug 10 06:42:33.147: SkinnyChangeDnNightService: New dn=16 with night-service bell configured but not added on phone yet
*Aug 10 06:42:43.147: SkinnyChangeDnNightService: New dn=16 with night-service bell configured but not added on phone yet
*Aug 10 06:42:53.147: SkinnyChangeDnNightService: New dn=16 with night-service bell configured but not added on phone yet
*Aug 10 06:43:03.147: SkinnyChangeDnNightService: New dn=16 with night-service bell configured but not added on phone yet
08-09-2015 11:57 PM
In this case, please share your config. I need to have a look at it
08-10-2015 12:14 AM
version 15.1
service timestamps debug datetime msec
service timestamps log datetime msec
no service password-encryption
!
hostname
!
boot-start-marker
boot-end-marker
!
!
card type e1 0 0
logging buffered 12000
enable secret
!
no aaa new-model
!
clock timezone PAN -5 0
network-clock-participate wic 0
network-clock-select 1 E1 0/0/1
!
dot11 syslog
ip source-route
!
!
ip cef
ip dhcp excluded-address 1.1.5.225 1.1.5.226
!
ip dhcp pool voip
network 1.1.5.224 255.255.255.224
default-router 1.1.5.225
option 150 ip 1.1.5.225
!
!
!
no ip domain lookup
ip multicast-routing
no ipv6 cef
!
multilink bundle-name authenticated
!
!
stcapp ccm-group 1
stcapp
!
stcapp feature access-code
!
!
!
stcapp supplementary-services
port 0/1/0
fallback-dn 121
port 0/1/1
fallback-dn 122
port 0/1/2
fallback-dn 123
port 0/1/3
fallback-dn 106
port 0/2/0
fallback-dn 125
port 0/2/1
fallback-dn 126
port 0/2/2
fallback-dn 127
port 0/2/3
fallback-dn 128
!
!
isdn switch-type primary-net5
!
!
voice call send-alert
voice rtp send-recv
!
voice service voip
allow-connections h323 to h323
allow-connections h323 to sip
allow-connections sip to h323
allow-connections sip to sip
fax protocol pass-through g711ulaw
h323
!
voice class codec 1
codec preference 1 g729r8
codec preference 2 g729br8
codec preference 3 g711alaw
codec preference 4 g711ulaw
!
voice class codec 2
codec preference 1 g729r8
codec preference 2 g729br8
!
voice class h323 1
h225 timeout tcp establish 3
h225 timeout setup 3
!
!
voice hunt-group 1 parallel
final 106
list 103,104,105,106,111,116,125
timeout 60
pilot 3000
!
!
voice hunt-group 2 parallel
final 101
list 101,102,103,104,105,106,107,108,109,110,111
timeout 30
pilot 3001
!
!
voice hunt-group 3 parallel
final 101
list 101,102,103,104,105,106,107,108,109,110,111
timeout 30
pilot 3002
!
!
!
!
voice translation-rule 1
!
voice translation-rule 2
!
voice translation-rule 3
!
voice translation-rule 4
!
!
voice translation-profile 1
translate called 1
!
voice translation-profile 2
translate called 2
!
voice translation-profile 3
translate calling 3
!
voice translation-profile 4
translate called 4
!
!
voice-card 0
dspfarm
dsp services dspfarm
!
http client connection idle timeout 60
crypto pki token default removal timeout 0
!
!
!
!
license udi pid CISCO2821 sn FTX1335A13A
archive
log config
hidekeys
username
username
username
username
!
redundancy
!
!
controller E1 0/0/0
channel-group 0 timeslots 1-12
!
controller E1 0/0/1
pri-group timeslots 1-31
!
ip tftp source-interface Loopback100
!
!
!
!
!
!
!
!
interface Loopback100
ip address
load-interval 30
!
interface GigabitEthernet0/0
ip address 1.1.5.66 255.255.255.240
load-interval 30
duplex full
speed 100
!
interface GigabitEthernet0/1
ip address 1.1.5.225 255.255.255.224
load-interval 30
duplex auto
speed auto
h323-gateway voip interface
h323-gateway voip bind srcaddr 1.1.5.225
!
interface Serial0/0/0:0
no ip address
!
interface Serial0/0/1:15
no ip address
encapsulation hdlc
isdn switch-type primary-net5
isdn incoming-voice voice
isdn send-alerting
isdn sending-complete
no cdp enable
!
ip default-gateway 1.1.5.65
ip forward-protocol nd
ip http server
ip http authentication local
no ip http secure-server
!
!
!
logging esm config
!
!
!
!
!
!
tftp-server flash:apps42.9-1-1TH1-16.sbn
tftp-server flash:cnu42.9-1-1TH1-16.sbn
tftp-server flash:cvm42sccp.9-1-1TH1-16.sbn
tftp-server flash:dsp42.9-1-1TH1-16.sbn
tftp-server flash:jar42sccp.9-1-1TH1-16.sbn
tftp-server flash:SCCP42.9-1-1SR1S.loads
tftp-server flash:term42.default.loads
tftp-server flash:term62.default.loads
tftp-server flash:B015-1-0-4.SBN
tftp-server flash:Analog1.raw
tftp-server flash:Analog2.raw
tftp-server flash:AreYouThere.raw
tftp-server flash:AreYouThereF.raw
tftp-server flash:Bass.raw
tftp-server flash:CallBack.raw
tftp-server flash:Chime.raw
tftp-server flash:Classic1.raw
tftp-server flash:Classic2.raw
tftp-server flash:ClockShop.raw
tftp-server flash:DistinctiveRingList.xml
tftp-server flash:Drums1.raw
tftp-server flash:Drums2.raw
tftp-server flash:FilmScore.raw
tftp-server flash:HarpSynth.raw
tftp-server flash:Jamaica.raw
tftp-server flash:KotoEffect.raw
tftp-server flash:MusicBox.raw
tftp-server flash:Piano1.raw
tftp-server flash:Piano2.raw
tftp-server flash:Pop.raw
tftp-server flash:Pulse1.raw
tftp-server flash:Ring1.raw
tftp-server flash:Ring2.raw
tftp-server flash:Ring3.raw
tftp-server flash:Ring4.raw
tftp-server flash:Ring5.raw
tftp-server flash:Ring6.raw
tftp-server flash:Ring7.raw
tftp-server flash:RingList.xml
tftp-server flash:Sax1.raw
tftp-server flash:Sax2.raw
tftp-server flash:Vibe.raw
tftp-server flash:cvm42sccp.8-3-1-22.sbn
tftp-server flash:dsp42.8-3-1-22.sbn
tftp-server flash:jar42sccp.8-3-1-22.sbn
tftp-server flash:apps42.8-3-1-22.sbn
tftp-server flash:cnu42.8-3-1-22.sbn
tftp-server flash:SCCP42.8-3-2S.loads
!
control-plane
!
!
voice-port 0/1/0
timeouts ringing infinity
!
voice-port 0/1/1
timeouts ringing infinity
!
voice-port 0/1/2
timeouts ringing infinity
connection plar 121
!
voice-port 0/1/3
timeouts ringing infinity
description alarm system
!
voice-port 0/0/1:15
translation-profile incoming 1
translation-profile outgoing 2
translate calling 3
bearer-cap Speech
!
voice-port 0/2/0
timeouts ringing infinity
!
voice-port 0/2/1
timeouts ringing infinity
connection plar 125
!
voice-port 0/2/2
timeouts ringing infinity
!
voice-port 0/2/3
timeouts ringing infinity
!
voice-port 0/3/0
!
voice-port 0/3/1
!
voice-port 0/3/2
dial-type pulse
timeouts ringing infinity
connection plar 1500
!
voice-port 0/3/3
!
ccm-manager music-on-hold
!
!
mgcp profile default
!
sccp local GigabitEthernet0/1
sccp ccm 1.1.5.225 identifier 1 version 7.0
sccp
!
sccp ccm group 1
bind interface GigabitEthernet0/1
associate ccm 1 priority 1
associate profile 1 register cfb0023eb4d6620
associate profile 2 register mtp0023eb4d6620
!
dspfarm profile 2 transcode
codec g711ulaw
codec g711alaw
codec g729ar8
codec g729abr8
codec g729r8
codec g729br8
maximum sessions 8
associate application SCCP
!
dspfarm profile 1 conference
codec g711ulaw
codec g711alaw
codec g729ar8
codec g729abr8
codec g729r8
codec g729br8
maximum sessions 8
associate application SCCP
!
dial-peer voice 1 pots
incoming called-number .
direct-inward-dial
!
dial-peer voice 10 pots
destination-pattern 911
port 0/0/1:15
forward-digits 3
!
dial-peer voice 50 pots
destination-pattern 9T
clid restrict
port 0/0/1:15
forward-digits all
!
dial-peer voice 70 voip
destination-pattern 30477..
session target ipv4:1.1.5.225
dtmf-relay h245-alphanumeric
no vad
!
dial-peer voice 80 pots
preference 1
destination-pattern 96.......
clid restrict
port 0/3/0
forward-digits 8
!
dial-peer voice 90 pots
preference 2
destination-pattern 96.......
clid restrict
port 0/3/1
forward-digits 8
!
dial-peer voice 11 pots
service stcapp
port 0/1/0
!
dial-peer voice 12 pots
service stcapp
port 0/1/1
!
dial-peer voice 13 pots
service stcapp
port 0/1/2
!
dial-peer voice 14 pots
service stcapp
port 0/1/3
!
dial-peer voice 998 voip
translation-profile incoming 4
destination-pattern 10.
session target ipv4:1.1.5.225
incoming called-number .
dtmf-relay h245-alphanumeric
no vad
!
dial-peer voice 972 voip
translation-profile incoming 4
destination-pattern 972T
session target ipv4:1.1.4.2
dtmf-relay h245-alphanumeric
no vad
!
dial-peer voice 15 pots
service stcapp
port 0/2/0
!
dial-peer voice 16 pots
service stcapp
port 0/2/1
!
dial-peer voice 17 pots
service stcapp
port 0/2/2
!
dial-peer voice 18 pots
service stcapp
port 0/2/3
!
dial-peer voice 445412 voip
translation-profile incoming 4
destination-pattern 445411
session target ipv4:1.1.5.162
dtmf-relay h245-alphanumeric
no vad
!
dial-peer voice 35265 voip
translation-profile incoming 4
destination-pattern 35...
session target ipv4:1.1.4.194
dtmf-relay h245-alphanumeric
no vad
!
dial-peer voice 32829 voip
translation-profile incoming 4
destination-pattern 32...
session target ipv4:1.1.4.210
dtmf-relay h245-alphanumeric
no vad
!
dial-peer voice 27400 voip
translation-profile incoming 4
destination-pattern 27...
session target ipv4:1.1.5.82
dtmf-relay h245-alphanumeric
no vad
!
dial-peer voice 41181 voip
translation-profile incoming 4
destination-pattern 41...
session target ipv4:1.1.4.66
dtmf-relay h245-alphanumeric
no vad
!
dial-peer voice 217465 voip
translation-profile incoming 4
destination-pattern 21....
session target ipv4:1.1.4.82
dtmf-relay h245-alphanumeric
no vad
!
dial-peer voice 202555 voip
translation-profile incoming 4
destination-pattern 20....
session target ipv4:1.1.4.34
dtmf-relay h245-alphanumeric
no vad
!
dial-peer voice 14689 voip
translation-profile incoming 4
destination-pattern 1[4689]....
session target ipv4:1.1.4.2
dtmf-relay h245-alphanumeric
no vad
!
dial-peer voice 2020 voip
translation-profile incoming 4
destination-pattern 20....
session target ipv4:1.1.4.34
dtmf-relay h245-alphanumeric
no vad
!
dial-peer voice 23000 voip
translation-profile incoming 4
destination-pattern 23...
session target ipv4:1.1.4.114
dtmf-relay h245-alphanumeric
no vad
!
dial-peer voice 28000 voip
translation-profile incoming 4
destination-pattern 28...
session target ipv4:1.1.5.98
dtmf-relay h245-alphanumeric
no vad
!
dial-peer voice 42000 voip
translation-profile incoming 4
destination-pattern 42....
session target ipv4:1.1.5.178
dtmf-relay h245-alphanumeric
no vad
!
dial-peer voice 47000 voip
translation-profile incoming 4
destination-pattern 47....
session target ipv4:1.1.4.162
dtmf-relay h245-alphanumeric
no vad
!
dial-peer voice 22000 voip
translation-profile incoming 4
destination-pattern 22....
session target ipv4:1.1.4.98
dtmf-relay h245-alphanumeric
no vad
!
dial-peer voice 29000 voip
translation-profile incoming 4
destination-pattern 29....
session target ipv4:1.1.5.114
dtmf-relay h245-alphanumeric
no vad
!
dial-peer voice 30000 voip
translation-profile incoming 4
destination-pattern 30....
session target ipv4:1.1.5.2
dtmf-relay h245-alphanumeric
no vad
!
dial-peer voice 33000 voip
translation-profile incoming 4
destination-pattern 3[34]....
session target ipv4:1.1.4.146
dtmf-relay h245-alphanumeric
no vad
!
dial-peer voice 40000 voip
translation-profile incoming 4
destination-pattern 40....
session target ipv4:1.1.4.18
dtmf-relay h245-alphanumeric
no vad
!
dial-peer voice 41000 voip
translation-profile incoming 4
destination-pattern 41...
session target ipv4:1.1.4.66
dtmf-relay h245-alphanumeric
no vad
!
dial-peer voice 44000 voip
translation-profile incoming 4
destination-pattern 4[48]....
session target ipv4:1.1.5.162
dtmf-relay h245-alphanumeric
no vad
!
dial-peer voice 44444 voip
translation-profile incoming 4
destination-pattern 4444
session target ipv4:180.180.180.4
dtmf-relay h245-alphanumeric
no vad
!
dial-peer voice 51 pots
destination-pattern 0T
clid restrict
port 0/0/1:15
forward-digits all
!
dial-peer voice 500 pots
port 0/3/2
!
dial-peer voice 550 pots
destination-pattern 50
port 0/3/2
!
dial-peer voice 9999 voip
translation-profile incoming 4
numbering-type unknown
huntstop
shutdown
destination-pattern 17....
progress_ind connect enable 8
session target ipv4:1.1.4.2
dtmf-relay h245-alphanumeric
dtmf-interworking rtp-nte
audio outgoing level-adjustment -20
no vad
!
dial-peer voice 999 voip
translation-profile incoming 4
destination-pattern 17....
session target ipv4:1.1.4.2
dtmf-relay h245-alphanumeric
no vad
!
dial-peer voice 175557 voip
destination-pattern 175557
session target ipv4:1.1.4.2
dtmf-relay h245-alphanumeric
no vad
!
!
presence
presence call-list
watcher all
allow subscribe
!
!
!
telephony-service
sdspfarm units 2
sdspfarm transcode sessions 4
sdspfarm tag 1 cfb0023eb4d6620
sdspfarm tag 2 mtp0023eb4d6620
conference hardware
max-ephones 25
max-dn 50
ip source-address 1.1.5.225 port 2000
service phone webaccess 0
load 7915-24 B015-1-0-4
load 7962 SCCP42.8-3-2S
time-zone 12
time-format 24
live-record 150
max-conferences 8 gain -6
moh flash:music-on-hold.au
multicast moh 239.1.1.1 port 16384
transfer-system full-consult
transfer-pattern .T
create cnf-files version-stamp Jan 01 2002 00:00:00
!
!
ephone-template 1
softkeys idle Redial Newcall Cfwdall Pickup Gpickup Dnd
softkeys connected Hold Trnsfer Confrn
!
!
ephone-template 2
softkeys idle Redial Cfwdall Pickup Gpickup Dnd ConfList RmLstC
!
!
ephone-dn 1 octo-line
number 106
pickup-group 1
name
allow watch
call-forward all 126
call-forward busy 3000
call-forward noan 3000 timeout 5
!
!
ephone-dn 2 dual-line
number 104
pickup-group 1
name
allow watch
!
!
ephone-dn 3 dual-line
ring internal secondary
number 101
pickup-group 1
name
allow watch
!
!
ephone-dn 4 dual-line
number 105
pickup-group 1
name
allow watch
!
!
ephone-dn 5 dual-line
number 107
pickup-group 1
allow watch
!
!
ephone-dn 6 dual-line
number 111
pickup-group 1
name
allow watch
!
!
ephone-dn 7 dual-line
number 108
pickup-group 1
name
allow watch
!
!
ephone-dn 8
number 102
pickup-group 1
name
allow watch
!
!
ephone-dn 9 dual-line
number 110
pickup-group 1
name
allow watch
!
!
ephone-dn 10 dual-line
number 109
pickup-group 1
name
allow watch
!
!
ephone-dn 11 dual-line
number 103
pickup-group 1
name
allow watch
!
!
ephone-dn 12 dual-line
number 121
name Door
!
!
ephone-dn 13 dual-line
number 122
!
!
ephone-dn 14 dual-line
number 123
!
!
ephone-dn 15 dual-line
number 124
!
!
ephone-dn 16
night-service bell
!
!
ephone-dn 18
number 3333
pickup-group 1
!
!
ephone-dn 20 octo-line
number 129
conference
!
!
ephone-dn 21 dual-line
number 117
name
allow watch
!
!
ephone-dn 25 dual-line
number 125
name Ear-4000 port 1
!
!
ephone-dn 26 dual-line
number 126
name
!
!
ephone-dn 27 dual-line
number 127
!
!
ephone-dn 28 dual-line
number 128
!
!
ephone-dn 50 dual-line
number 50
!
!
ephone 1
device-security-mode none
mac-address 34A8.4EA6.A6CF
ephone-template 1
busy-trigger-per-button 4
blf-speed-dial 1 101 label ""
blf-speed-dial 2 102 label ""
blf-speed-dial 3 103 label ""
blf-speed-dial 4 104 label ""
blf-speed-dial 5 105 label ""
type 7962
button 1:21
!
!
!
ephone 2
device-security-mode none
mac-address 34A8.4EA6.5738
ephone-template 1
blf-speed-dial 1 101 label ""
blf-speed-dial 2 102 label ""
blf-speed-dial 3 103 label ""
blf-speed-dial 4 105 label ""
blf-speed-dial 5 106 label ""
type 7962
button 1:2
!
!
!
ephone 3
device-security-mode none
mac-address 34A8.4EA6.FD2B
ephone-template 1
blf-speed-dial 1 102 label ""
blf-speed-dial 2 103 label ""
blf-speed-dial 3 104 label ""
blf-speed-dial 4 105 label ""
blf-speed-dial 5 106 label ""
blf-speed-dial 7 900352475256232 label ""
blf-speed-dial 8 900352475256216 label ""
blf-speed-dial 9 900352475256215 label ""
blf-speed-dial 10 900352475256234 label ""
blf-speed-dial 11 900352475256265 label ""
blf-speed-dial 12 900352475256201 label ""
blf-speed-dial 13 90041229068861 label ""
blf-speed-dial 14 900525552495300 label ""
blf-speed-dial 15 9005215543395733 label ""
blf-speed-dial 16 90041442838118 label ""
blf-speed-dial 17 90041442838227 label ""
blf-speed-dial 18 90041442838203 label ""
blf-speed-dial 19 90041442838201 label ""
blf-speed-dial 20 90097235200712 label ""
blf-speed-dial 21 90097235673719 label ""
blf-speed-dial 22 900972544972125 label "I"
blf-speed-dial 24 90012127822338 label ""
blf-speed-dial 25 90012127822109 label ""
blf-speed-dial 26 90013054667465 label ""
blf-speed-dial 27 90013054667417 label ""
blf-speed-dial 28 90013054667414 label ""
blf-speed-dial 29 90013054667510 label ""
blf-speed-dial 30 900442071706161 label ""
type 7962 addon 1 7915-24 2 7915-24
button 1:3
!
!
!
ephone 4
device-security-mode none
mac-address 34A8.4EA6.FE65
ephone-template 1
blf-speed-dial 1 101 label ""
blf-speed-dial 2 102 label ""
blf-speed-dial 3 103 label ""
blf-speed-dial 4 104 label ""
blf-speed-dial 5 106 label ""
type 7962 addon 1 7915-24
button 1:4
!
!
!
ephone 5
device-security-mode none
mac-address 34A8.4EA6.4A53
ephone-template 1
type 7962
button 1:5
!
!
!
ephone 6
device-security-mode none
description
mac-address 34A8.4EA6.56FA
ephone-template 1
type 7962
button 1:6
!
!
!
ephone 7
device-security-mode none
description
mac-address 34A8.4EA6.FD26
ephone-template 1
type 7962
button 1:7
!
!
!
ephone 8
device-security-mode none
description
mac-address 34A8.4EA6.A7C3
ephone-template 1
type 7962
button 1:10
!
!
!
ephone 9
device-security-mode none
description
mac-address F41F.C266.502F
ephone-template 1
max-calls-per-button 4
username "all"
fastdial 1 101 name d
type 7962
no auto-line
button 1:8
!
!
!
ephone 10
device-security-mode none
description
mac-address 34A8.4EA6.A95C
ephone-template 1
blf-speed-dial 1 101 label ""
blf-speed-dial 2 103 label "I"
blf-speed-dial 3 104 label ""
blf-speed-dial 4 105 label ""
blf-speed-dial 5 106 label ""
type 7962
button 1:8
!
!
!
ephone 11
device-security-mode none
description
mac-address 34A8.4EA6.A37B
ephone-template 1
blf-speed-dial 1 101 label ""
blf-speed-dial 2 102 label ""
blf-speed-dial 3 104 label ""
blf-speed-dial 4 105 label ""
blf-speed-dial 5 106 label ""
type 7962
button 1:11
!
!
!
ephone 12
device-security-mode none
description
mac-address 3EB4.D662.1100
max-calls-per-button 2
type anl
button 1:25
!
!
!
ephone 13
device-security-mode none
description
mac-address 3EB4.D662.1080
max-calls-per-button 2
type anl
button 1:12
!
!
!
ephone 14
device-security-mode none
description
mac-address 3EB4.D662.1081
max-calls-per-button 2
type anl
button 1:13
!
!
!
ephone 15
device-security-mode none
mac-address 3EB4.D662.1082
max-calls-per-button 2
type anl
button 1:14
!
!
!
ephone 16
device-security-mode none
description
mac-address 34A8.4EA6.FD85
ephone-template 1
max-calls-per-button 4
busy-trigger-per-button 4
username "" password bitton
blf-speed-dial 1 101 label ""
blf-speed-dial 2 102 label ""
blf-speed-dial 3 103 label ""
blf-speed-dial 4 104 label ""
blf-speed-dial 5 105 label ""
type 7962 addon 1 7915-24 2 7915-24
button 1:1
!
!
!
ephone 17
device-security-mode none
description door
mac-address 3EB4.D662.1101
max-calls-per-button 2
type anl
button 1:26
!
!
!
ephone 18
device-security-mode none
mac-address 3EB4.D662.1102
max-calls-per-button 2
type anl
button 1:27
!
!
!
ephone 19
device-security-mode none
mac-address 3EB4.D662.1083
max-calls-per-button 2
type anl
button 1:1
!
!
!
ephone 20
device-security-mode none
mac-address 3EB4.D662.1103
max-calls-per-button 2
type anl
button 1:28
!
!
!
!
line con 0
line aux 0
line vty 0 4
password
login local
transport input all
line vty 5 15
password 7
login local
transport input all
!
scheduler allocate 20000 1000
end
08-10-2015 12:50 AM
Hi,
Please paste the following commands.
ephone 9
no username "all"
telephony-service
cnf-file perphone
create cnf
08-10-2015 01:07 AM
config-telephony)#cnf-file perphone
Updating CNF files
CNF-FILES: Clock is not set or synchronized, retaining old versionStamps
CNF files updating complete
(config-telephony)#create cnf
Creating CNF files
CNF-FILES: Clock is not set or synchronized, retaining old versionStamps
The is still unregistered . The error about the clock is related ?
08-10-2015 01:17 AM
Not in non-protected mode. But ideally you should fix it.
Is this impacting ephone 9 only? What message is the phone stuck in?
If only ephone9, check your switch port config and make sure that the phone is getting the right IP from the right pool and the correct TFTP server IP
08-10-2015 03:01 AM
The phone is unable to download firmware after reset to default .
08-10-2015 03:45 AM
As I asked in previous post, check your switch port config and make sure that the phone is getting the right IP from the right pool and the correct TFTP server IP
08-10-2015 10:25 PM
From what I can see:
ephone-9[8] Mac:F41F.C266.502F TCP socket:[-1] activeLine:0 whisperLine:0 UNREGISTERED
mediaActive:0 whisper_mediaActive:0 startMedia:0 offhook:0 ringing:0 reset:0 reset_sent:0 paging 0 debug:0 caps:0
IP:1.1.5.233 * 49162 Unknown 0 keepalive 0 max_line 0 available_line 0
button 1: cw:1 ccw:(0)
dn 8 number 102 CH1 IDLE
Preferred Codec: g711ulaw
Lpcor Type: none
It's geeting the right IP address .
Look at they image I got from the end user .
08-10-2015 11:54 PM
Hi,
Paste these commands and test.
no ip tftp source-interface Loopback100
ip tftp source-interface g0/1
08-09-2015 09:46 PM
Hi,
Make sure that you have entered the correct MAC address and associate a DN with the phone.
Thanks
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