Upgrade Pros and Cons

[Brian Carscadden]

I'm looking for someone's short and sweet take on upgrading UC applications to the current 7.x releases. In short is it worth it, major features, and high-level upgrade steps.

We have Unity UM 5, UCM 6, and Presence 6.

Thanks.

[Rob Huffman]

Hi Brian,

Hope all is well!

My take on this is that if you and your users are happy with your current builds then there is no reason to rush down the upgrade path. If you have compelling reasons to migrate due to Bugs or "feature" changes then, of course, look to move ahead. It's not like your running Unity 3.x and Callmanager 3.x ;-)

Have a look at the attached doc I put together that highlights CUCM feature changes up to and including CUCM 7.0 (I'll add 7.1 one of these days)

For Unity;

New Functionality- Unity Release 7.0(2)

http://www.cisco.com/en/US/docs/voice_ip_comm/unity/7x/release/notes/702curelnotes.html#wp42457

You might want to browse this excellent Unity 7.x Ask the expert Event hosted by Christopher from Cisco

http://forum.cisco.com/eforum/servlet/NetProf?page=netprof&forum=Expert%20Archive&topic=Voice%20and%20Video&topicID=.ee7f996&fromOutline=&CommCmd=MB%3Fcmd%3Ddisplay_location%26location%3D.2cd2fdfe

Hope this helps!

Rob

PS: I'll leave Presence references to someone like Michael who really knows whats what!

[Brian Carscadden]

Thanks Rob ... your input is always appreciated. The end-customer decided they wanted the latest and greatest, so we're going ahead with the upgrades.

Regards,

Brian Carscadden

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