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Brian Carscadden
Level 7
Level 7
Member since ‎02-22-2001
‎04-24-2026
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  • 808 Posts
  • 3 Solutions
  • 411 Helpful votes Given
  • 102 Helpful votes Received
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User Activity

Calling Party Number Modifications

08-02-2024
I have a need to translate calling party numbers from our fax server on outgoing PSTN calls. The specific call path is: Fax Server -> SIP Trunk -> CUCM -> MGCP T1/PRI -> PSTN Calls from our fax server will have non-routable/fake 10-digit calling part...

Public CA-Signed Cert for B2B?

06-04-2021
We have an existing Expressway pair that was running Jabber Guest and B2B. We are no longer supporting Jabber Guest, but B2B will remain. As far as I recall B2B doesn't require the E cert to be signed by a public CA. Can someone confirm? Thanks in ad...

Report/Query To Show Active Phone PC Ports?

05-16-2019
Looking to run a report to determine which phones have directly-connected PCs versus not. Anyone have an idea on how to accomplish this? I know I can view packet counts in a phone's web interface, "Port 2 (Access)" link. Zero=no PC, more or less, but...

Failover conditions for FXO Ports...

03-22-2019
Need to understand conditions where call setup will bounce to a second FXO port in a Route Group. We had a condition where the primary port in an FXO Route Group for 911 calls was selected, but then hung, never bouncing to the second port. Both ports...

CAD to Finesse Migration with UCCX 10.6

04-04-2018
While I have a mix of teams using CAD and Finesse are there any issues/caveats when agents need to transfer a contact to another team using the other client?   E.g. a CAD agent transfers a contact to Finesse agent, and vice versa.   Also, if a team h...
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Community Statistics
Member Since ‎02-22-2001 11:47 AM
Date Last Visited ‎04-24-2026 06:10 AM
Posts 808
Total Helpful Votes Received 102