IP Telephony and Phones

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Hello, We are currently using a Be6000 system and when we schedule a call forwarding on our phones (model 7945) to external numbers, it works perfectly when the original call comes from an internal position, but when it is an external call then this ...

call forwarding.png
Translator by Community Manager
  • 5787 Views
  • 14 replies
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Hi AllI was configuring Local Route Group in CCM 7.x i am a little confused1) I have created the Route list for each site now in Route List should i add both the Standard Local Route Group AND the Route Group for that site or only the Standard Local ...

azeemo157 by Level 1
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  • 2 replies
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I have the services URL set to VoiceView Express. However, when I press the Services button on an IP phone, I get taken to the "CME Service URLs" page with two options:1. CME Service URL2. Extension MobilityWhen I choose option 1, it takes me to the...

jwalkuski by Level 1
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  • 6 replies
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Resolved! CME with Basic ACD

If programming a CME with ACD Ques how should the buttons be setup on a 7942 button for instance? Will one key be programmed as a different extension and then use that extension to log into the que so that they can have the option to except other ca...