03-15-2016 01:51 AM - edited 03-17-2019 06:14 AM
Dear experts,
we have IP Communicator with Extension mobility. Application Login/logout is working fine.
User can Login with his Profile on any Workstation.
only one PC with IP Communicator brings error when loggin in "Login ist nicht verfügbar (11)" (it´s german - Translation is "Login is not available (11)"
it happens with any user account.
when typing in an unknown accout we get back the message "Login erneut versuchen (201)" - " Login try again (201)" .
The link the phone is trying to reach is same like from any Communicator which is working fine.
http://10.10.60.100:8080/emapp/EMAppServlet?device=SEP64006a836bd6&seq=1234&userid=testwd
we did two wireshark from a Comm where the Login is fine and the one which is not fine.
I can´t figure out of these, where the Problem Comes from (see attached files)
Need help
Best Regards,
Klaus
03-16-2016 04:58 AM
Extension Mobility is not enabled on that CIPC device. This is a checkbox on the Device Configuration page.
03-18-2016 12:06 AM
03-22-2016 02:05 AM
Do you have Web Proxy configured on the PC where the non-working CIPC is? Try bypassing CUCM IP Address/LAN IP Address
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