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User/Line association in CUCM

Gordon Ross
Level 9
Level 9

Why would you need to set the "Users Associated with Line" part of a line appearance? I thought it might be to do with Jabber/Presence, but that's working fine without this field being populated.

GTG

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3 Replies 3

Chris Deren
Hall of Fame
Hall of Fame

It does have to do with Presence status of publishing the state of desk phone.

Jonathan Schulenberg
Hall of Fame
Hall of Fame

Adding clarity to Chris' response: this triggers the "On the phone" status in Jabber. CUCM pushes the status across the CUPS PUBLISH Trunk based on this. This field has no impact on licensing.

Hi Jonathan,

I have users added in cucm now i want to add lines to them for jabber. There are IPPhones already configured with line and i want to add those line to users now. I have followed the same guide but it gives me error that "devicenumplan" doesn't exist. So what i understood is this step only updates the line appearance for existing lines and doesn't add the new lines isn't it.