User logs into Extension mobility fine, phone resets, but their extension doesn't show up
I have an issue at my regional campuses. When users try to log into Extension Mobility they can log in fine and the phone resets. When the phone comes back up the users extension isn't showing up and when they try to call their extension, the call goes directly to voicemail, even though they have a phone with the same extension at our main campus.
This seems to only happen at the regional campuses. I just test with a user who is having the problem on my phone at the main campus and I logged in fine and the extension appears on my screen.
Our CUCM server is located at the main campus. I have also, restarted Extension Mobility Services on all three CUCM clustermates, which didn't change anything.
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