IP Telephony and Phones

Hi Folks, I am trying to install Cisco Unified Attendant Console Advanced. SQL and IIS, .Net .ASP environment is deployed before the CUACA installation. I can login the SQL from Studio. There is an error when I click "Publisher Server" button during ...

We just rolled out the 8851 model phones to one of our offices, and are working out the kinks. Wondering if there is any guide, or info regarding any potential "Hot Keys" for this model. On the prior model phone (not a Cisco model), the users could p...

Hi, i am wondering if anyone has seen this issue before and might be able to point me in the correct direction of what setting i might need to change.  So what happens is that when a caller from a specific company using L3 SIP Trunk calls into my mai...

We have a customer that has Cisco 8811 phone and when connected to CUCM, it does a PLAR when going off hook and dials the PLAR extension. Is there a way to configure PLAR for the same 8811 SIP phone when in SRST?

Hi,I've configured BRI's over the years and have not really had any issues until now which is the first time configuring them on a 4431. Think I must be missing something because with Q921 debugging on, when I clear the BRI I see nothing, no negoiati...

Just changed out some SCCP phones for newer SIP 8851. Everything works, but have crazy issue with call park. Call park works fine IP phone to IP phone. When a call comes in the MCGP gateway via PRI. I Park the incoming call no issue. Retrieve the par...

Hello Community,Hardware: Cisco 2951Modules: 2 x PVDM3-16 and 1 x VWIC2-2MFT-T1/E1Following questions to the DSP topic:1. Do you know how the voicegateway determs which DSP module will be used and if there is a "loadbalancing" between both DSP module...

I seem to remember that Unity connection has an application that is similiar to callpilots app builder. Does anyone know what it is called?

Sennheiser SC230  is connected to the Cisco 7965G headset modular receptacle via a RJ9 connector (Sennheiser cable P/N 05362 or CSTD 01). Cisco 7965G audio preference is configured for a wideband headset. The Cisco 7965G is not producing dial tone th...

Hi Everyone, I have a cisco 8861 and id like to get information on how to program the 5 available lines? Am I right in thinking I can have a few different outbound and inbound numbers on the same device? The idea is to call and receive calls from two...