ā08-03-2023 11:38 AM
I wasn't aware that this was an option, but I have users that say they can use the handset and a headset at the same time on a 7900 series phone.
They use this functionality when training new staff
Can they do the same on an 8800 phone?
If so, how?
Thanks!
Solved! Go to Solution.
ā08-06-2023 08:37 PM
use Headset Buddy Cisco Agent Buddy Training Switch | Dual RJ9 Headset Y Splitter Cable (HM-RJ9Cisco. Apparently Handset/Headset Monitor options is not available with 8800 phones.
ā08-06-2023 08:37 PM
use Headset Buddy Cisco Agent Buddy Training Switch | Dual RJ9 Headset Y Splitter Cable (HM-RJ9Cisco. Apparently Handset/Headset Monitor options is not available with 8800 phones.
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