11-06-2008 04:44 PM - edited 03-15-2019 02:23 PM
Howdy - I'm troubleshooting a dial-peer problem with a CME system in Singapore. If users dial any toll-free 800 number the wrong dial-peer is used and the number is truncated to match the shorter number-pattern, which of course fails. The number I am dialling in Singapore is 8001204416 (Verizon Audio Conferencing) and it is prefixed with '9' for an external line. All other numbers, including 1800 numbers, work fine (correct dial-peer is used). The correct dial-peer for this number is 2102 (see below), but for some reason this is skipped in preference for dial-peer 2109. I've read through some other posts here looking for any tips or commands/debugs that might help me figure out what is going wrong, but so far I've not had any joy - any hints would be greatly appreciated.
(See attached sho Dial Plan number)
-------------------------
dial-peer voice 2101 pots <--- [** THIS DIAL-PEER WORKS FINE **]
description Toll-free number
destination-pattern 91800.......
translate-outgoing calling 2
port 0/0/0:15
forward-digits 11
!
dial-peer voice 2102 pots
description Toll-free number
destination-pattern 9800.......
translate-outgoing calling 2
port 0/0/0:15
forward-digits 10
[irrelevant bits snipped]
dial-peer voice 2109 pots
description Local fix line, handphone and pager
destination-pattern 9[689].......
translate-outgoing calling 2
port 0/0/0:15
forward-digits 8
-----------------------------
translation-rule 1
Rule 1 ^6394 4
Rule 2 ^62949948 43800
!
!
translation-rule 3
Rule 1 * 9
!
!
translation-rule 2
Rule 1 ^4 6394
!
!
translation-rule 4
Rule 1 ^4.... 63943800
-----------------------------
11-12-2008 10:28 AM
Please configure "forward-digits all" or "no strip-digits". With these commands, no prefix command is necessary.
These URLs might help:
Configuring Call Transfer and Forwarding:
http://cisco.com/en/US/docs/voice_ip_comm/cucme/admin/configuration/guide/cmetrans.html
Configuring Dialing Plans:
http://www.cisco.com/en/US/docs/voice_ip_comm/cucme/admin/configuration/guide/cmedialp.html
Dial Peer Features and Configuration:
http://www.cisco.com/en/US/docs/ios/12_3/vvf_c/dial_peer/dp_confg.html
11-12-2008 01:03 PM
Hi Luke, I have noticed that you logged this post a few days ago, were you able to get to the bottom of it?
Although there will be two possible pattern matches for that 800 number, the outgoing call-leg should use dial-peer 2102, simply because it is longest match.
Can you enable 'debug voice ccapi all' and post the results from a test call.
Can you also post a show voice dial-peer summary.
Thanks
Allan.
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