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VG224 MGCP can´t register to CUCM 8.6.2-20000-2

Nelsonmejia09
Level 1
Level 1

I have tried to register cisco VG224 to CUCM 8.6 like MGCP gateway but it fail to register, any idea why this issue?

24 Replies 24


Not sure if ios versions make a difference with registration (they haven't for me but I always use skinny) but I'm pretty sure TAC only supports 15.x on CUCM 8.6

Sent from Cisco Technical Support iPad App

Hi,

Can you try changing the host name on your VG224

!
hostname VGALP01.demo.com
no ip domain name demo.com
!
!
no mgcp
!
mgcp
!

Regards,
Alex.
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Regards, Alex. Please rate useful posts.

Hi Alex, i have followed your advice but VG can´t register to CUCM.

Hi jeff, i have tired with cisco IOS 15.1.(4)M1 and its the same.

Hi,

From all my research in this issue there does seem to be a problem with the

domain name.

Just for a test can you remame the CUCM gateway domain name to TEST1

save & reset

Change the router hostname to TEST1 also make sure there is no ip domain name configured

!

hostname TEST1

no ip domain name

!

wr mem and reload

Regards,
Alex.
Please rate useful posts.

Regards, Alex. Please rate useful posts.

Hi Alex, I did that before to use domain name, but the problem was the same.

May I ask two questions.

1. Is there a firewall between the gateway and cucm

2. Must you use MGCP? Are you willing to try SCCP? If you are I can help you with the SCCP config.

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"'Nature is too thin a screen, the glory of the omnipresent God bursts through it everywhere"-Ralph Waldo Emerson

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CUCM and VG are in the same subnet and there isn´t any firewall between them.

I have tried to use SCCP but VG didn´t register.

I think I saw someone advise this already, but it sounds like your device name (with domain) don't match CUCM.  Do a show ccm-manager and match the "MGCP Domain Name" line of output to CUCM.  It'll never register if they don't match.

amandeepsingh2
Level 1
Level 1

Hello Nelson

 

Acording to your show ccm-manager  command your VG224 is already registereed its the FXS ports not registering. I came up with similar issue on my VG224 running ios 12.4 I did shut and no shut on the FXS voice ports one by one and then all of them started registering and in this way i was able to find a turn around solution.