Hi Experts,
I have a scenario where MWI got some issues.
Call Manager
IP Phone DN: 2468 (4 Digit Extension)
Voice Mail Box Mask: +18059182XXX
Unity Connection:
User Extension: +18059182468
If there is a voicemail, the MWI is not turning ON. I have configured MWI Manually for 2468 (4 Digit Extension in Unity Connection) and the MWI started working.
.:: Is there any way to turn on MWI without adding the 4 digit extension manually in the case of Voice Mail Box Mask based deployments?
.:: How can we add MWI automatically for Alternate extensions? (if we add an alternate extension, MWI should automatically added)
.:: What is the commended design if we configure Voice Mail Box Mask in the Call Manager Voice Mail Profile?
Thanks in advance,