Hello, We are currently using a Be6000 system and when we schedule a call forwarding on our phones (model 7945) to external numbers, it works perfectly when the original call comes from an internal position, but when it is an external call then this ...
Any 7811 and 7841 phones registered in our Webex calling environment are unable to transmit DTMF tones to some IVR's. Our orgnaizations IVR hosted in Webex Calling works fine, however if for example we call the Cisco TAC Number:1-800-553-2447We are u...
I'm trying to set up my KEM to provide additional lines as shown. What is the correct setting in the web interface? When I hold down the key to try and program it only shows an option for Speed Dial. Also is it possible to have the blue background as...
Hi,Possibly a strange request but HR have asked what can IT do to provide employees with live football results without having to leave their desk or surf the net all day. My first thought was to stream the results in a marqee style to the IP phone wh...
Hello everyone,I am trying to find a smartnet for our 7841 ip phones, I just need to understand what is the difference between these types of smartnet, all of them are related to 7841CON-SNT-CP7841K9CON-3SNT-CP7841K9CON-SNT-P7PK94P1
Hi All, I have created a translation pattern on CM like - Translation Pattern: 1111 to Called Party Transform Mask : 9011918147038626 (PSTN number) and call is going with no issues. When i'm dialing 1111, my ip phone display is showing like, To 90119...
Hi all there,I have an iPhone 12 with Jabber 14.1.5 on it. Jabber worked well until end of 2022 when I made an Update from IOS 14 to IOS16. Meanwhile I have IOS 16.4.1 but nothing got better:Outgoing calls, chats and change settings work always well ...
Is their a way to download every voicemail profile and recorded greeting within our network and migrate that data to a completely different and new phone system/Call Manager that is not Cisco? I'm trying to avoid assisting each employee one-by-one wi...
Hi Looking for some help around Box to Box redundancy for a pair of new Cisco 8200 running as CUBE. We have followed this guide High Availability on Cisco 4000 Series ISR and Cisco Catalyst 8000 Series Edge Platforms We have the CUBE patches to the...
Hiwe have ccucm 12 and in device we have line by office, ex: marketing XXXX not by user, we want to make corporate directory by number XXXX of each office, how we can do it?thanks
Hi,I have a problem with consult call transfer. I have SIP trunk with ITSP. When I want to transfer an external call from 7965 to 7945 it drops but from 7945 to 7965 is successful. Both phones can call to each other and outside and blind transfer wor...
I have the following dial peer configured:dial-peer voice 10 pots destination-pattern 9T incoming called-number . direct-inward-dial port 0/0/0:23Question, does International calling match this dial peer?Thank you!-rya
I have configured a Hunt Pilot with a Hunt List which points to a Line Group with some DNs as Line Group Members. Additionally i gave the affected Users the option to log-in or log-out from the Hunt Pilot by configuring the "Hunt Group Logout" Button...
Hey There,I have search for a while but can't find an answer so hoping someone can give me a hand.We are running CUCM with a analog VG320 in MGCPWe have a dumb analog wall box used to call the security officeThis call box is setup using a PLAR and hi...
Good morning. We've got a strange problem, where we've got a broadcast hunt group that calls 6 extensions at the same time. When we originally installed and tested it several months ago, it seemed to work fine. Now though, when you call the Hunt Pilo...
Hi team, I was working for some hours to troubleshoot incoming calls not working and outgoing calls PSTN (one side can't hear a thing) Sympton is: Call from external numbel > extension attends > external keeps calling > call dropped I've checked cc...
