IP Telephony and Phones

Is there a way to update the labels of the BLF key to the description of the line that it is monitoring?So if I changed the description of the line 1234 to John Doe, it will update the labels of all the BLF keys that has 1234.

Currently I'm trying to identify what Device Pack is needed for DP-9841, currently on 12.5.1.18100-14. 

I have a RJ9 adapter and connected my wired headphones to a Cisco 8841. I can hear the dial tone. Can't seem to get the incoming call ringer to work into it. Can I have some help with this? Or is there a recommendation to get a RJ9 compatible headset...

I have a user that needs her caller ID changed so that the number displayed when she calls people is different from her real number.  I've changed the External Phone Number Mask in CallManager but people still see her real number.  Why?  What other s...

Hi, I have a customer on CUCM 14 with 8841 and 8851 IP phones. The default ringtone for these seems to be "Sunrise" which seems to be the same whether the caller is an inside caller or an outside caller. For 7900 phones the default ringtone changed a...

6952010460-> 5705  call forward to 6941580555  -  failure 6952010460-> 5700  call forward to 6941580555  - success both extensions , devices have the same settings - forwarding css is correct any idea of what is causing the failure in the 5705  ?    

I am trying to setup a Cisco ATA 192 in our Webex Control Hub but running into an issue. The thing is I am able to get it working if I plug the ATA into our Gust Wifi at the office, it shows as online right away in Control Hub. The issue is when I pl...

Hello everyone, I got a bit of an odd issue for you all, and I'm not sure if anyone has run into this, but I figured I would reach out and see if anyone has. We are using a monitoring platform called Kesaya Traverse that builds out SSL tunnels to cus...

We have configured hunt pilot/hunt list  for hotline calls and distribute them to a group of agents. Ingress calls are coming in via ISP SIP Trunk terminated on the SIP Gateway C2900 Router. This Voice gateway has another SIP trunk towards the Callma...

Hello Team,I have a challenge loading the Cisco IP Phone 7841 image from the TFTP server, which is my laptop, to the Cisco IP Phone. I downloaded this image cmterm-78xx.14-3-1-0001-60_REL.zip from the Cisco website, but when I tried to upload it, it ...

Hi guys.I have a cucm network that phones with model such as cp-7821 are registered successfully. I just bought a phone model 7811. But it is not registered.The phone received the IP address and vlan number and the tftp address from the dhcp server a...