cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
230
Views
0
Helpful
6
Replies

Web Access disable after upgrade new fw on 6921

maheshgunaratne
Beginner
Beginner

Hi All,

Cannot log in to 6921 phone using IP address after upgrading new fw 

Previous Fw - sccp 9.2.1.0

New FW - sccp-9-41-3SR1

Call Manager - 8.6.2

Tried with different browser 

tried with disable and enable web access on phone config.

Can access web with previous FW

Any idea how to resolve this.

 

Thanks,

 

6 Replies 6

pgupta601
Beginner
Beginner

Hi All,

i too am facing this issue.

firmware version:: same.

CUCM version :: 9.1.2

Please help.

Thanks,

Prantik

You'll need to raise a TAC case to progress to a fix if a newer/fixed version of firmware is not available.

Otherwise use the older firmware, or an in-between release (e.g. the oldest one that has the fix for whatever problem cause you to upgrade originally).

Aaron

Aaron Please remember to rate helpful posts to identify useful responses, and mark 'Answered' if appropriate!

Hi,

Yes tried, didn't work on explorer 10.

Are you able to access?

I'm going to upgrade cucm to 10.5 so i have to use 9.4(1)SR1

Thanks.

 

yes it is 10.0.5 internet explorer.

 

Also my CUCM version is 9.1.2.

Maybe problem with my cucm version 8.6.2

Any idea to resolve this ?

 

Thanks

pgupta601
Beginner
Beginner

Hi Mahesh,

 

I tried on internet explorer and it works fine.

 

Could you check on Internet Explorer?

 

Thanks,

Getting Started

Find answers to your questions by entering keywords or phrases in the Search bar above. New here? Use these resources to familiarize yourself with the community:

Recognize Your Peers