Where to Set Caller ID in CUCM 8.6

[DrVoIP]

Assume that the PRI is reporting the main BTN on outbond calls from within the Enterprise.  YOu want to have your DID number displayed when you make a call.  Where in CUCM do you set this up?

In another example, an H323 Gateway with analog lines clearly will show the analog phone number for CID if the out bound call goes through that route.  If Dial 9 has a pattern that points to a different Gateway with a PRI group, we want to make sure the CID reflects the location of the Gateway with the Analog lines, not the CID of the PRI?

[Leo Salcie Tejeda · Accepted solution]

Hi,

For CUCM:

You need to check the "Use external phone number mask" checkbox on the Route Patterns.

Use Calling Party's External Phone Number Mask

Check the check box if you want the full, external phone number to be  used for calling line identification (CLID) on outgoing calls. You may  also configure an External Phone Number Mask on all phone devices. Note The  calling party transformation settings that are assigned to the route  groups in a route list override any calling party transformation  settings that are assigned to a route pattern that is associated with  that route list.

I'm assuming all your phone are config with the external number mask correctly.

For Gateway:

You can create a translation profile to change the calling number.

Example:

voice translation-rule 1
 rule 1 /9/ /"Change calling number"/
!
!
voice translation-profile Change-CallerID
 translate calling 1
!
Dial-peer voice 100 pots
 translation-profile outgoing Change-CallerID

!

Regards

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MDGDP, CCNA, CCNA Voice certified

[Ayodeji Okanlawon]

Peter,

The first question can be done either by using external phone number mask or voice translation rules. Ensure the phone has its full DDI configured in the mask and ensure also the route pattern/route list has "use external number mask" set to on.

On the second question, you can't do this. Your telco provider won't allow you to display a CID that is not part of the DDI range assigned to a PRI.


Sent from Cisco Technical Support Android App

[Leo Salcie Tejeda]

aokanlawon@, it not all true, as you said the telco won't allow you to display a CID that is not part of the DDI range but not necesarry have to be assigned a specific PRI Trunk. If the two PRI Trunk are owned by the same company the telco can permit the CID not matter if it's not route throught the main PRI trunk. At least at the Caribbean is posible.

Regards

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[islam.kamal]

Let me give you a scinario and please check it , you will find it will work.

For first Issu which you need to show your DID numbe when you make a call lets say that your ext is 2001 and your DID is  041782001

voice translation-rule 10

rule 1 /^.*\(...\)/ /04178200\1/

voice translation-profile Outgoing

translate calling 10

voice-port 0/1/1:15

translation-profile outgoing Outgoing

to check for config

router#test translation-rule 10 2001   (check the result).

Note:to make it easy for you check the last digits for the DID numbers (Q:why?) because when you build the dial-plan and IP phones exts be aware that if the ext of your cisco IP phone 3 digit or four , it will be better to be the same the last digits for your DID ,as the above example.

second issue

That you need make sure that the outgoing call hit the analouge  lines firstly , then PRI. Kindly check the below for mobile calls i will route using fxo then pri

         dial-peer voice 1  pots

           description Mobile Calls

            preference 1

             port 0/1/0

          dial-peer voice 2 pots

           description Mobile Calls

           preference 1

           port 0/1/1

          dial-peer voice 3 pots

           description Mobile Calls - PRI

           preference 2

           port 0/0/0:15

Thank you

please rate , if this will help