06-13-2023 03:19 AM
Hey All,
Can you please explain which logs we can look at to troubleshoot/verify that translation pattern is working fine? My question is specifically related towards use of RTMT tool to find the logs showing the translated patterns successfully. OR if there is another way, please do mention.
Regards,
Jawad
Solved! Go to Solution.
06-13-2023 03:29 AM - edited 06-13-2023 03:30 AM
All call routing is seen in the SDL logs. Using DNA is a much easier method to find out what happens when you try to make a call.
06-13-2023 03:29 AM - edited 06-13-2023 03:30 AM
All call routing is seen in the SDL logs. Using DNA is a much easier method to find out what happens when you try to make a call.
06-13-2023 03:44 AM - edited 06-13-2023 03:46 AM
If you actually want to see the digit-by-digit analysis printed to the log vs. the DigitAnalysis end result you would need to turn on Dial Forrest Dump under CCM Service Parameters. This is your warning that it will crash a production system under even modest load; the log output is enormous! You really shouldn’t need that but if you want to try it, ensure the cluster is idle/after hours.
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