Wireless IP Phone 7926 G

[tiger_401]

Dear All,

I am running cisco call manager 8.5.

the issue is that the wireless ip phone 7926 is not registering with the call manager.   

the issue seems to be with the firmware all the settings in the wireless ip phone are fine.

Please find the attached screen shoots

please guide me how i can upload the firmware and fix this issue

Regards,

Malik

[Aman Soi]

Hi Malik,

What is the firmware u are running in Call Manager for 7926G?

You need to have LOAD cmterm-7926-sccp.1-4-4-3.cop.sgn

Refer the README file

http://www.cisco.com/web/software/282074289/52353/cmterm-7926-sccp.1-4-4-3-Readme.html

also, provide the snapshots which I suppose u have missed.

regds,

aman

[tiger_401]

Hi Aman,

Thanks a lot for your response.

Please find attached screen shoots.

Regards,

Malik

[Aman Soi]

Hi Malik,

Snapshot shows u have just added phone in call manager.Any error u get on the phone.

Can u check for the Firmware using command file list tftp *7926* from OS Administration using putty?

regds,

aman

[tiger_401]

Hi Aman,

This is the current firmware CP7926G-1.4.2

Regard,

Malik

[Aman Soi]

Hi Malik,

You need to go for below firmware:

CUCM Release	Cisco 7926 Firmware Installer	MD5 Hash
7.1(5) and later	cmterm-7926-sccp.1-4-4-3.cop.sgn	2d:de:1f:42:79:9d:23:2b:c9:fe:5c:a8:01:4d:09:80

Use the URL to download the image:

http://software.cisco.com/download/release.html?mdfid=283471435&flowid=27401&softwareid=282074289&release=1.4(4)&relind=AVAILABLE&rellifecycle=&reltype=latest

regds,

aman

[tiger_401]

hi Aman thanks a lot for your response

i have followed your instructions

please find attached screen shoot i have uploaded the proper firware for 7926

kinldy guide me what will be the next steps

regards,

Malik

[Aman Soi · Accepted solution]

Hi Malik,

Just restart the TFTP service on server where u have uploaded LOAD.Accordingly,check for registration of 7926G

After that , u need to upload firmware on all servers in a cluster and restart TFTP service

regds,

aman

[tiger_401]

thanks a lot AMAN

[Aman Soi]

Hi Mailk,

Good...problem is resolved.

regds,

aman