09-04-2020 10:06 AM
We have an XML phone service for a menu that shows public announcement options/extensions that can be dialed. When you bring up the menu, each line item has "Offline" written below it. Is there a way to hide that or at least a simple way to get it to show "Online"?
09-07-2020 08:35 AM
Can you try this as IPPhoneMenu with the URL being the dial URI instead of IPPhoneDirectory?
The phone is sending a subscribe to monitor the line based on the phone's CSS. If those #s belong to a registered CTI application, device, etc they should show online- as long as they're in scope of the subscribe CSS.
I don't think there is any way to turn that off other than to disable log/directory presence and I'm not sure it really will there.
09-08-2020 10:51 AM
The 8851 (v12.8.1) I am testing with does not appear to accept sip:1234@serverip (I even tried sip://1234@serverip) for the IPPhoneMenu URL. Hmmm
09-10-2020 06:52 AM
If it doesn't accept a URI call directly in there, what I had to do with these things in the past was use the URL of another XML page (even with a query param) and return the CiscoIPPhoneExecute with the Dial URI .
Clunky but it may work.
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