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Method to retrieve CUCM native call queueing status

Randall White
Level 3
Level 3

How can I retrieve the Queue status of CUCM native call queueing? Is this in the RISPort?

I am looking for counters such as the number of calls in queue. This is available in RTMT, but I want to import it into my application.

Thanks, Randy

1 Reply 1

npetrele
Cisco Employee
Cisco Employee

I'm not sure which queue you want to monitor, but you'd do it with PerfMon.  Run this request and it will give you a list of all the things you can set counters to watch.

https://[your server]:8443/perfmonservice2/services/PerfmonService

<soapenv:Envelope xmlns:soapenv="http://schemas.xmlsoap.org/soap/envelope/" xmlns:soap="http://schemas.cisco.com/ast/soap">

   <soapenv:Header/>

   <soapenv:Body>

      <soap:perfmonListCounter>

         <soap:Host>[your server]</soap:Host>

      </soap:perfmonListCounter>

   </soapenv:Body>

</soapenv:Envelope>