12-23-2016 11:08 AM
How can I retrieve the Queue status of CUCM native call queueing? Is this in the RISPort?
I am looking for counters such as the number of calls in queue. This is available in RTMT, but I want to import it into my application.
Thanks, Randy
05-04-2017 10:12 AM
I'm not sure which queue you want to monitor, but you'd do it with PerfMon. Run this request and it will give you a list of all the things you can set counters to watch.
https://[your server]:8443/perfmonservice2/services/PerfmonService
<soapenv:Envelope xmlns:soapenv="http://schemas.xmlsoap.org/soap/envelope/" xmlns:soap="http://schemas.cisco.com/ast/soap">
<soapenv:Header/>
<soapenv:Body>
<soap:perfmonListCounter>
<soap:Host>[your server]</soap:Host>
</soap:perfmonListCounter>
</soapenv:Body>
</soapenv:Envelope>
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