Managing Devices

I’m curious to see what people are doing for their new hire workflows. We don’t give out corporate phones so are delivering Yubikeys (Yubikey 5 + NFC) in case they don’t want to use their personal phones to run the Duo app. We’ve noticed that Outlook...

Hi, I need a token, but the Yubikey Neo mentioned on duo site is not available on yubico web site. the YubiKey 5 Series are Duo compatibles? thank you. Salvatore

This has worked fine previously, however now when I attempt to log in, I receive the phone call and can here the message, but the key press is not registered and eventually the call hangs up and the connection closes. This has worked fine up until ar...

Over the weekend and into today we had a up-tick in the number of Duo related calls where people couldn’t get text or phone calls. The logs weren’t reporting anything particularly useful, and it was narrowed down to being one carrier. In digging int...

Hi, even if I configure the global policy to use biometric authentication, when I receive the duo push for my admin panel login, it not ask for may biometric authentication on my iPhone. Other protected application ask me for the biometric auth. What...

I support a couple of offices where we have implemented DUO with LDAP authentication for WatchGuard Firewall and SSLVPN client. Authentication works fine with PUSH notifications and SMS codes for all offices. I have a couple of offices where the ph...

This post is a follow-on to this one, in case you need some history. I’ll try to keep this short and sweet. So… I had my university ITS program the second slot on my Yubikey Plus (you might not be familiar with that model, but it dates from roughly 2...

Not sure if this is the right forum category (if not, maybe a mod could move it?) The following is text I sent to the Duo support email address hoping to get an answer, but unsurprisingly in retrospect, they refused, since I’m not a customer. Hope so...