Android Airwatch users cannot authenticate with ISE

[Hiram Morlan]

Hi everyone,

We have an issue in which users using Android devices cannot authenticate, we use airwatch. Apple IOS devices authenticate just fine.

The error we get is:

5411 Supplicant stopped responding to ISE

12931 Supplicant stopped responding to ISE after sending it the first EAP-TLS message

ISE version is 1.3

Has anyone experienced something similar?

Regards