06-17-2014 06:55 PM
Hey Guys,
Trying to upgrade a switch using Prime. The switch Sync's fine with Prime, SNMP and Telnet/SSH credentials seem to work. However when trying to push an Image I get the following errors in the job description:
Distributing image c3560-ipbasek9-tar.150-2.SE6.tar using protocol TFTP FAILURE
Distributing image c3560-ipbasek9-tar.150-2.SE6.tar using protocol SCP FAILURE
How can I find out more details as to what exactly the failure is?
Thanks!
06-17-2014 11:42 PM
Hello,
Check your flash size,
06-18-2014 12:26 AM
Thanks, there's enough free Flash. I also tried with a smaller image just in case, with same result.
Does anyone know where I could find the detailed logs?
06-18-2014 01:33 AM
Hi,
On your switch try to "debug tftp packets" or "debug ip scp" it will give you a clue about the problem.
06-19-2014 12:53 PM
Thanks,
There is no debug ip scp option on the switch.
I did turn on debugging for tftp packets and term mon, but no activity at all before the job fails.
07-08-2014 04:32 PM
Interesting note:
I found that when using the "Software Deployment" instead of the "Image" tab under a device in the "Device Work Center" to do upgrades, I encounter this problem less often.
However the problem still does occur at times and an additional problem I'm facing is that at times the upgrade jobs succeed fine, but the devices never get rebooted (in spite of having the snmp-server system-shutdown string in the config). In that case the job will never finish and shows as 'running' 10 days later. The Job also can't be cancelled or aborted successfully.
07-08-2014 10:26 PM
07-15-2014 12:00 PM
I am really tired of this - Cisco upgrades their software products and breaks half of the features in the process. Please, somebody tell me how/where to properly configure FTP and HTTP as an option for software distribution in Prime 2.1. I see where I should be able to select them as options, but alas - they are not listed at all. TFTP is an awful protocol to perform upgrades over WAN links. Distribution was bullet proof in LMS 4.x...
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