Hi Martin,
Please see log file and thankyou for you help with this!
C:\>type Ciscoworks_install_20110608_170744.log
Setup log file on this date 6-8-2011
Executing as LSAW.cmd:
date /t > C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\2\{793CA7D6-583C-45FA-A226-A3EAAF00
85B2}\{11B8350D-559C-45BE-8EDC-A7B2DA265F7F}\date.txt
Executing command:
/x /c "C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\2\{793CA~1\{11B83~1\LSAW.cmd" > C:\DO
CUME~1\ADMINI~1\LOCALS~1\Temp\2\{793CA~1\{11B83~1\Out 2> C:\DOCUME~1\ADMINI~1\LO
CALS~1\Temp\2\{793CA~1\{11B83~1\Err
INFO: action checkAdmin, begins at 17:07:50 ,Wed 06/08/2011 ,GMT Standard Time
INFO: action basicInit, begins at 17:07:50 ,Wed 06/08/2011 ,GMT Standard Time
INFO: 17:07:50 ,Wed 06/08/2011 ,GMT Standard Time
INFO: checking CMDLINE % "REMOVE"
INFO: action action_uninstall skipped
INFO: action dfnmsverchange, begins at 17:07:50 ,Wed 06/08/2011 ,GMT Standard T
ime
INFO: action setupInstall, begins at 17:07:50 ,Wed 06/08/2011 ,GMT Standard Tim
e
MAIN: SetupInstall START at 17:07:50 ,Wed 06/08/2011 ,GMT Standard Time
INFO: running installation of CiscoWorks LAN Management Solution 3.2 Application
s
Normal mode installation, TAGS=sunjre, cdone, cvw1, nmim, rme, cm, dfm, dfmnms,
ipm, portl, cwa, upm
INFO-OVERRIDE: C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\2\CW2K.install file not found,
normal installation mode
INFO: action AppInit, begins at 17:08:04 ,Wed 06/08/2011 ,GMT Standard Time
INFO: action CheckOSVersion, begins at 17:08:04 ,Wed 06/08/2011 ,GMT Standard T
ime
------------ OS information -------------
OS : 5.2
Build: 3790
Service Pack: 2
NT type: ServerNT
Suite Mask: 0x11312
Info: Remote Desktop for Administration (a.k.a. Terminal Services, Remote Admini
stration mode) enabled,
Info: running in remote session.
INFO: action initScreen, begins at 17:08:04 ,Wed 06/08/2011 ,GMT Standard Time
INFO: Screen title is: Installing CiscoWorks LAN Management Solution 3.2 Applica
tions
INFO: 17:08:06 ,Wed 06/08/2011 ,GMT Standard Time
INFO: checking IsVersionInRange("cmfwd", "2.0-3.0.2", RM_PKGPROP_INSTALLED) = 0
Info: checking version for package cmfwd, range 2.0-3.0.2, mode 2
Info: found version 3.2.0, result 1
INFO: action checkUNCSrcDrive skipped
INFO: action checkSrcDrive, begins at 17:08:06 ,Wed 06/08/2011 ,GMT Standard Ti
me
INFO: SRCDISK C: is fixed drive
INFO: action checkHPOV, begins at 17:08:06 ,Wed 06/08/2011 ,GMT Standard Time
GetServiceState for HP OpenView Process Manager returned 0
INFO: action checkNetview, begins at 17:08:06 ,Wed 06/08/2011 ,GMT Standard Tim
e
GetServiceState for Tivoli NetView Service returned 0
INFO: action showBackupWarning, begins at 17:08:06 ,Wed 06/08/2011 ,GMT Standar
d Time
INFO: No SP backup warning
INFO: action checkWmi, begins at 17:08:06 ,Wed 06/08/2011 ,GMT Standard Time
GetServiceState for Windows Management Instrumentation returned 4
MESSAGE
Windows Management Instrumentation (WMI) is running. This locks processes and i
mpedes installation.
To avoid WMI conflicts, this setup program will stop and immediately restart th
e WMI service
INFO: action RegisterTempDir, begins at 17:08:14 ,Wed 06/08/2011 ,GMT Standard
Time
INFO: action CheckRequired_bundletag, begins at 17:08:18 ,Wed 06/08/2011 ,GMT S
tandard Time
INFO: action checkRequiredInstall, begins at 17:08:18 ,Wed 06/08/2011 ,GMT Stan
dard Time
INFO: action checkOptionalInstall, begins at 17:08:18 ,Wed 06/08/2011 ,GMT Stan
dard Time
This installation requires cdone to be optionally pre-installed.
Info: checking version for package cdone, range 3.0.5, mode 2
Info: found version 3.2.0, result 0
This installation requires portl to be optionally pre-installed.
Info: checking version for package portl, range 1.0.0, mode 2
Info: found version 1.1.0, result 0
This installation requires cvw1 to be optionally pre-installed.
Info: checking version for package cvw1, range 6.1.5, mode 2
Info: found version 6.1.8, result 0
This installation requires cm to be optionally pre-installed.
Info: checking version for package cm, range 4.0.6, mode 2
Info: found version 5.1.4, result 0
This installation requires rme to be optionally pre-installed.
Info: checking version for package rme, range 4.0.5, mode 2
Info: found version 4.2.0, result 0
This installation requires dfm to be optionally pre-installed.
Info: checking version for package dfm, range 2.0.6, mode 2
Info: found version 3.1.3, result 0
This installation requires dfmnms to be optionally pre-installed.
This installation requires ipm to be optionally pre-installed.
Info: checking version for package ipm, range 2.6.0, mode 2
Info: found version 4.1.0, result 0
This installation requires upm to be optionally pre-installed.
Info: checking version for package upm, range 1.0.0, mode 2
Info: found version 1.1.0, result 0
This installation requires cwa to be optionally pre-installed.
Info: checking version for package cwa, range 1.0.0, mode 2
Info: found version 1.1.0, result 0
This installation requires nmim to be optionally pre-installed.
Info: checking version for package nmim, range 1.6.0, mode 2
Info: found version 1.8.0, result 0
INFO: action checkSSLCompliance, begins at 17:08:19 ,Wed 06/08/2011 ,GMT Standa
rd Time
INFO: [CheckSSL] This is CDONE 2.1 or higher. There will be ssl.properties
INFO: [CheckSSL] The PROTOCOL value is http1741
INFO: [CheckSSL] The PROTOCOL value is http1741
INFO: action CheckForIIS, begins at 17:08:19 ,Wed 06/08/2011 ,GMT Standard Time
W3SVC is not installed
INFO: action CheckPreviousUpgrade, begins at 17:08:19 ,Wed 06/08/2011 ,GMT Stan
dard Time
INFO: No BG RME installation detected.
INFO: CWSI 2.2 product key not found.
INFO: CWSI 2.3 product key not found.
INFO: CWSI 2.4 product key not found.
INFO: No BG Traffic Director installation detected.
INFO: CMF 2.x products is found --- Upgrade should be allowed
INFO: No products that are incompatible with this release found
INFO: CheckForUpgrade returned 0 incompatible, 1 can upgradereturn code 0
END of upgrade hook processing.
INFO: action runInitHooks, begins at 17:08:19 ,Wed 06/08/2011 ,GMT Standard Tim
e
Executing INIT hooks
INFO: action initStandardDialogs, begins at 17:08:19 ,Wed 06/08/2011 ,GMT Stand
ard Time
INFO: answer file is not specified
INFO: NMSROOT already set to E:\CISCOW~1
Info: checking version for package cdone, range 3.0.5-3.2.99, mode 2
Info: found version 3.2.0, result 0
INFO: 17:08:19 ,Wed 06/08/2011 ,GMT Standard Time
INFO: checking bComponentChoice = TRUE
INFO: action createComponentMedia, begins at 17:08:19 ,Wed 06/08/2011 ,GMT Stan
dard Time
INFO: default component choice is 1,2,3,4,5,6,7,9,10,11
Valid scenario 1, selection type NONEXCLUSIVE
INFO: action pickupCustomBitmaps, begins at 17:08:19 ,Wed 06/08/2011 ,GMT Stand
ard Time
INFO: action check_locale, begins at 17:08:19 ,Wed 06/08/2011 ,GMT Standard Tim
e
INFO: Supported Locale, proceeding install
INFO: action checkCWA_registery, begins at 17:08:19 ,Wed 06/08/2011 ,GMT Standa
rd Time
Upgrade or reinstall
INFO: panel panel_welcome, begins at 17:08:19 ,Wed 06/08/2011 ,GMT Standard Tim
e
INFO: action checkLicenseInUpgradeandDisp, begins at 17:08:25 ,Wed 06/08/2011 ,
GMT Standard Time
INFO: Going to execute the command: C:\WINDOWS\system32\attrib.exe -R E:\CISCOW~
1\setup\hum.info > C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\2\{793CA7D6-583C-45FA-A22
6-A3EAAF0085B2}\{11B8350D-559C-45BE-8EDC-A7B2DA265F7F}\humcopyout.txt 2> C:\DOCU
ME~1\ADMINI~1\LOCALS~1\Temp\2\{793CA7D6-583C-45FA-A226-A3EAAF0085B2}\{11B8350D-5
59C-45BE-8EDC-A7B2DA265F7F}\humcopyerr.txt
lms version3.1
Executing command:
"C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\2\{2B6AF~1\DEPEND~1\jre2\bin\java.exe" -cp C
:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\2\{793CA7D6-583C-45FA-A226-A3EAAF0085B2}\{11B8
350D-559C-45BE-8EDC-A7B2DA265F7F}\License.jar;E:\CISCOW~1\objects\log4j\1.1.3\lo
g4j.jar;E:\CISCOW~1\lib\classpath com.cisco.nm.license.install.CheckLicenseUpgra
de HUM 1.0
INFO: Going to execute the command: C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\2\{793CA7
D6-583C-45FA-A226-A3EAAF0085B2}\{11B8350D-559C-45BE-8EDC-A7B2DA265F7F}\CheckUpgr
adeLic.bat > C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\2\{793CA7D6-583C-45FA-A226-A3EA
AF0085B2}\{11B8350D-559C-45BE-8EDC-A7B2DA265F7F}\CheckUpgradeLic.out 2> C:\DOCUM
E~1\ADMINI~1\LOCALS~1\Temp\2\{793CA7D6-583C-45FA-A226-A3EAAF0085B2}\{11B8350D-55
9C-45BE-8EDC-A7B2DA265F7F}\CheckUpgradeLic.err
-----CheckUpgradeLicense
C:\Documents and Settings\Administrator\Desktop>set PATH=E:\CISCOW~1\MDC\lib;E:\
CISCOW~1\objects\smarts\lib;E:\CISCOW~1\objects\smar
ts\bin;E:\CISCOW~1\campus\bin;E:\CISCOW~1\MDC\tomcat\bin;E:\CISCOW~1\MDC\Apache;
E:\CISCOW~1\MDC\jre\bin;E:\CISCOW~1\MDC\bin;E:\CISCO
W~1\lib\jre\bin\server;E:\CISCOW~1\objects\db\win32;E:\CISCOW~1\bin;C:\WINDOWS\s
ystem32;C:\WINDOWS;C:\WINDOWS\System32\Wbem;C:\WINDO
WS\system32\WindowsPowerShell\v1.0;E:\CISCOW~1\objects\wfengine\Program\procsys
C:\Documents and Settings\Administrator\Desktop>"C:\DOCUME~1\ADMINI~1\LOCALS~1\T
emp\2\{2B6AF~1\DEPEND~1\jre2\bin\java.exe" -cp C:\DO
CUME~1\ADMINI~1\LOCALS~1\Temp\2\{793CA7D6-583C-45FA-A226-A3EAAF0085B2}\{11B8350D
-559C-45BE-8EDC-A7B2DA265F7F}\License.jar;E:\CISCOW~
1\objects\log4j\1.1.3\log4j.jar;E:\CISCOW~1\lib\classpath com.cisco.nm.license.i
nstall.CheckLicenseUpgrade HUM 1.0
3059109888
42303
Buffer is005056b6
Buffer is3fa50000
Buffer is005056b63fa5
Value from license is005056b63fa5
Flex host id005056b63fa5
EVAL_LICENSE
----- end of CheckUpgradeLicense
-----CheckUpgradeLicense
----- CheckUpgradeLicense is empty
ERROR:You have opted to upgrade LMS from 3.1 to 3.2. If you have an evaluation v
ersion of HUM, you must uninstall it before upgrading. If you have a valid licen
se for HUM, you must apply the license information before upgrading.
===================- Possible Warnings/Errors Encountered -===================
ERROR:You have opted to upgrade LMS from 3.1 to 3.2. If you have an evaluation v
ersion of HUM, you must uninstall it before upgrading. If you have a valid licen
se for HUM, you must apply the license information before upgrading.
C:\>
