We use Prime Infrastructure 1.2.1.012. Yesterday I installed a certificate signed by our internal CA. I installed it and the access worked fine.
Now today I can't anymore access it. Neither Chrome, Firefox nor IE10 can load the site after the login. The login page loads fine though. I tried clearing the caches and everything.
After that I tried it from a second machine and there I could still access the site. But once I switch to the classic (the actual useable design for WIFI) design, the page doesn't anymore load on the second machine too.
Do I run into some bug or something?
Chrome simply seems to hang while loading the page.
Disabling Pepperflash and using normal Flash also doesn't seem to make a difference.
I already rebooted the PI server twice.
After scanning this with wireshark I get a weird message from PI Server:
20.12 = PI server, 140.23 = my Client.
We had this same issue and was the customer who found this bug initially. Give this workaround a try:
1. SSH to the NCS and enter root mode
2. Backup the file /opt/CSCOlumos/tomcat/webapps/webacs/lib/wcs/loadLayers.js
3. Edit the file /opt/CSCOlumos/tomcat/webapps/webacs/lib/wcs/loadLayers.js and commend out the contents of the file. It should look something like this after you comment out the dojo line:
/* Copyright (c) 2009, 2012 Cisco Systems, Inc. All rights reserved. */
/* dojo.require("wcs.layers.login");dojo.require("wcs.layers.app");dojo.require("wcs.layers.dashboard"); */
4. Restart NCS
Hope it works for you. Did the trick for us!