01-07-2020 01:58 AM
After package reload some packages results in error:
cisco@ncs> request packages reload
...
reload-result {
package Itential Tools
result false
info --ERROR--
}
...
reload-result {
package cisco-ios
result false
info --ERROR--
}
reload-result {
package cisco-iosxr
result false
info --ERROR--
}
The errored package statuses result ‘UP’, though.
cisco@ncs> show packages package oper-status
PACKAGE
PROGRAM META FILE
CODE JAVA BAD NCS PACKAGE PACKAGE CIRCULAR DATA LOAD ERROR
NAME UP ERROR UNINITIALIZED VERSION NAME VERSION DEPENDENCY ERROR ERROR INFO
...
Itential Tools X - - - - - - - - -
...
cisco-ios X - - - - - - - - -
cisco-iosxr X - - - - - - - - -
...
What is the problem? How can I solve it?
Solved! Go to Solution.
01-07-2020 11:56 PM
Hello,
at this stage difficult to give a good answer. For both NEDs (and I believe should be the same for Itential package) you may have some information in the Java logs (ncs-java-vm.log file). Otherwise look at devel.log as well if anything pops up there. Do you have any other Java package (the ones you are not mentioning / are not erroring)
The packages appears up do you see any issue using them?
01-07-2020 02:52 AM
Might be that you're running out of memory?
01-07-2020 05:20 AM
01-07-2020 08:20 AM
One thing I see is that you are logged in as your local computer user into NSO "cisco@ncs", rather than a user which has admin access to the application. The default user for NSO local install is admin. You can login as admin by doing
ncs_cli -C -u admin
instead of just doing
ncs_cli -C
The -C gives you the Cisco style CLI (if you don't have it it is Junos style).
01-07-2020 11:56 PM
Hello,
at this stage difficult to give a good answer. For both NEDs (and I believe should be the same for Itential package) you may have some information in the Java logs (ncs-java-vm.log file). Otherwise look at devel.log as well if anything pops up there. Do you have any other Java package (the ones you are not mentioning / are not erroring)
The packages appears up do you see any issue using them?
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