01-17-2023 10:49 AM
What is the process to initiate a warranty claim for Cisco 10 MM SFP ? The clip is twisted and its not going or exiting from the System.
01-17-2023 10:56 AM
as per i know its 5 Years - also config datasheet, with smartnet contract you can ask for RMA for faulty one..not sure if the broken one can support ?
https://www.cisco.com/c/en/us/products/collateral/interfaces-modules/transceiver-modules/data_sheet_c78-455693.html#Warranty
BB
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01-17-2023 01:23 PM
Create a TAC case using the serial number of the switch. Tell TAC the optics is faulty. Provide the serial number and the model of the optics to TAC.
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