3825 would not recognize a 2MFT1 controller card

[NAVIN PARWAL]

Folks,

We have a brand new 3825 router which has 2mft1 controller card in slot 0/1, but the router IOS does not see it. We are running advanced ip services in the router.

I tried using the command, "card type t1 0/1" but it does not work.

Please help.

Thanks

[Chris Deren]

Can you post an output of "sh diagnostics"

Chris

[NAVIN PARWAL]

chris,

I do not have access to the router, but it does show the card in the show diag. What would prevent the router IOS from not seeing the cards.

Thanks,

[thisisshanky]

Parwal,

The correct configuration for card type is,

card type t1 x y (no slashes). Does the card type command show up on your router config ?

Can you also paste a sh version or atleast tell us, what IOS version and feature set is running on it.

Sankar.

[NAVIN PARWAL]

Shankar,

Thanks for the response, i will surely post this threat.

The command you mentioned does not show up in the IOS. I have used that command previous for NMHDV2.

I tried service provider and advanced IP services feature set and got the same result(can not see that command).

Thanks

[thisisshanky]

I should have read your initial thread more carefully. My bad. I see that you are running adv. ip services IOS. That should definitely support any of the voice h/w.

Now can you verify if your vwic is a

a. vwic-2mft-t1

or

b. vwic2-2mft-t1/e1.

Only option b needs the card type command. Option a is the first gen. vwic and is either t1 only or e1 only.

Also note that the card type command, shows up only in global config mode. In my previous post, x and y means the slot number (x) and wic or onboard controllers (y=0, y=1)

Sankar.

[NAVIN PARWAL]

Shankar,

The card says it is vwic2-2mft-t1/e1. The command that you mentioned is it a hidden command? i tried using the command in global config mode and i do not see any options, it does not even like the work "card".

I have not installed PVDM's yet in the router, not sue if that would impact anything.

Any help would he highly appreciated.

Thanks

[thisisshanky]

Its most likely that, the problem here is that you dont have any pvdms installed. Install pvdm's first and then try the command.

HTH

Sankar.