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7970 line status indicator

pbrown
Level 1
Level 1

Once upon a time, two 7970 phones with a shared DN would indicate, with a red light on the line button, when the other phones was using the line. Now it does not. It works fine on my 7914 side cars. I setup two new 7970 phones as a test and, sure enough, no red light. How do I get this function back? Is this a bug?

CCM 3.3.3sr4a

7970 version 6.01

Thanks,

Patrick

4 Replies 4

marinaibm
Level 4
Level 4

There is a bug open for it but no workaround. Just curios why the status is 'resolved' then. Hopefully the next firmware release

CSCee24925 Bug Details

Status Resolved

Headline 7970 running 6.0.1 load does not show remote in use on shared line

Release Notes

Symptom:

7970 do not display remote in use to shared lines when running the 6.0.1 phone

load.

To reproduce this assign the same extension to 2 7970 and place a call to or

from the shared line, from a third phone. When the call is answered the 7970

that is NOT connected to the call will not be marked as remote in use.

Conditions:

CCM 3.3(3)sr3 or 3.3(4)

7970 with 6.0.1 phone load

Workaround:

None

pbarman
Level 5
Level 5

Enable Barge in your CCM service parameters and you should get the line status back. This is supposed to be the workaround for now.

I enabled barge and it did restore my line status lights. Thanks for the tip.

I enabled barge and it did restore my line status lights. Thanks for the tip.