04-13-2005 07:13 AM - edited 03-13-2019 08:43 AM
How did any of you solve this ?
I have the issue that whenever an external customer calls in to an
internal IP phone and the call is missed, i'm not capable of simply
doing a callback to the external number because i use 0 to get an
outside connection.
On a H.323 or SIP gateway this would be simple to add "prefix 0" to all
the incoming calls. "Unfortunately" my customer is using MGCP on their
gateway !
But how would i add the digit 0 to all incoming calls in order for me
to be able to do call-backs from the ip phone ?
Guess it would be the same issue in the US but with the digit "9" ??
Have any of you solved this "issue" ??
Regards,
Lasse,
Solved! Go to Solution.
04-14-2005 01:11 AM
No problem...
If it helps don't forget to rate the post...
Aaron
04-13-2005 09:23 AM
Hi
Go into service parameters for the callmanager service, click advanced, and in the "Clusterwide Parameters (Device - PRI and MGCP Gateway)" section there is a "National Number Prefix" - if you put 0 in here this should do what you want.. If it doesn't work you could try putting the 0 into the other similar parameters (i.e. the 'Unknown Number Prefix') as your telco may not mark the number as 'national'.
If this doesn't work you can do the following:
Create a partition called MissedCalls_PT, then a CSS called MissedCalls_CSS. Add the partition to the CSS.
Then create a translation pattern in the MissedCalls_PT, that prefixes 0 onto the calling number. Set the CSS of the trans pattern to whatever CSS you would normally put on your incoming gateway.
Then set the MissedCalls_CSS on the incoming gateway.
Regards
Aaron
04-14-2005 12:59 AM
Thanks Aron,
Exactly what i've been looking for !
Will try it out immediately
04-14-2005 01:11 AM
No problem...
If it helps don't forget to rate the post...
Aaron
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