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Beginner

ata 190 not registeing call manager 10.5

HAI

 

I WAS TRYING TO INSTALL ATA 190 ON CALL MANAGER 10.5

I HAVE INSTALLED DEVICE PACK AND RESTARTED BOTH SERVER,STILL THE NETWORK LED BLIKS FAST AND NO REGISTERING ,I TRIED MANUEL TOO ITS NOT SHOWING REGISTERED.

TFTP SHOWS ALL FILES AVAILABLE.

 

ATA 187 WAS HAVING NO ISSUES

ALL PHONE S ALL GOOD

 

PLEASE HELP

25 REPLIES 25
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Your CUCM Cluster is Mixed Mode or Unsecure?

Did you try to register the ATA190 using Autoregistration? 

 

 

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Hi,

-Unsecure mode

-With  Autoregistration is the  same problem . i always got " Rejected" in phones page.

Regards

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Cisco TFTP service restarted?

Factory default of the ATA190 done?

Try a brand new one ATA190?

 

 

 

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Thank bertaale

your suggestion worked for me

Regards,

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Hi All

This is resolved for me.  As per TAC suggestion , I upgraded ATA with IMAGE file    " ATA190.1-1-2-005.primary" .

Upgrade option available on WebGUI of ATA.

Connect to TAC for image file.

Thanks,

SANKET G

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Do you have a link to download "ATA190.1-1-2-005.primary"? I'm getting not found on the support site.

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Just to add some corrections:
For IVR, hit ****

In webGUI
Go to Voice >> Provisioning
TFTP Server: {enter IP or name of the Publisher}
CUCM Domain Name: {Your Domain Name}
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I know this has already been answered a few weeks ago but just fyi... TAC issued me a new firmware 1.1.1-03

We'll see if it resolves the problem.

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Please do update on the results.

 

 

regds,

aman

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Beginner

For ATA 190 you need a cluster restart after installing new firmware..

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I had this same issue and it turned out to be the TFTP service was not running!