03-19-2006 09:01 AM - edited 03-13-2019 12:36 PM
Do we have to turn on the cDR true on service parameter for subscriber, if all the devices are registered on sub as primary? I always only enable true for pub and that seems works. But recently came across a doc indicates that cdr true needs to be on all the servers. Thanks
03-19-2006 09:25 AM
CDR enable flag must be turned on in all the CCM's that have IP Phones register to it and is performing call processing, so EnvProcessCDR can generate the appropiate records and move them using DBL service (aupair.exe) to PUB.
CDR insert service (insertCDR.exe) must be started only in PUB.
If all the devices are registered on sub as primary (that sub should have that flag turned on)
//G
03-19-2006 12:44 PM
>>>Verify that "Cisco CDR Insert" and "Cisco CDR Analysis and
Reporting Scheduler" services are running ONLY in the Publisher
Call Manager:
in your publisher callmanager server, go to start > programs >
administration tools > services > verify the status for services
"Cisco CDR Insert" and "Cisco CDR Analysis and Reporting Scheduler".
If they are not "started", please restart them (just right-click
on the service and select "restart").
If "Cisco CDR Insert" and "Cisco CDR Analysis and Reporting Scheduler"
are running also in the subscriber servers, please stop them.
-------------------
>>>Verify service parameters in callmanager servers (publisher
and subscriber).
--go to ccm admin > service > service parameters > select a callmanager
server from the drop-down list > at "service" please select "Cisco
CallManager" > click on "advanced" > verify that the following
parameters are set to the correct values:
CDR Enabled Flag = True
CDR Log Calls with Zero Duration Flag = True
Call Diagnostics Enabled = True
***Repeat the same procedure for all callmanager servers in your
cluster***
--Now go to ccm admin > service > service parameters > select a
callmanager server from the drop-down list > at "service" please
select "Cisco Data Base Layer Monitor" > verify that the following
parameter is set to the correct value:
Max CDR Records = 1500000
***Repeat the same procedure for all callmanager servers in your
cluster***
--Now go to ccm admin > system > enterprise parameters > verify that
the following parameters are set to the correct values:
CDR File Time Interval (min) = 1
CDR Format = CDRs will be inserted into database
CDR UNC Path = \\
Local CDR Path = C:\Program Files\Cisco\CallDetail
***Repeat the same procedure for all callmanager servers in your
cluster***
03-20-2006 09:27 AM
This is very helpful. One more question following yoru answer, what is call diagnostics used for, and what is call management records (CMRs) if you know?
Thanks
03-20-2006 09:34 AM
Call Diagnostics enable the CMR records which are used for QoS reports.
03-20-2006 10:46 AM
From CCO for CDR & Call Diagnostics parameter:
When CDR collection is enabled through the CDR Enabled Flag Cisco CallManager service parameter, Cisco CallManager writes call detail records (CDRs) to flat files on the subscriber servers as calls are completed. When CDR Diagnostic collection is enabled through the Call Diagnostics Enabled Cisco CallManager service parameter, Cisco CallManager writes call detail diagnostic records to flat files on the subscriber servers as calls are completed. The Cisco Database Layer Monitor service periodically moves the CDR files from the subscriber to the publisher server (or configured server), and the Cisco CDR Insert Service inserts the records into the configured CDR database.
________________________________________
Note The Cisco CDR Insert service does not insert a record if the CDR Format enterprise parameter has a value of `CDR will be kept in flat files.' If the service is disabled, Cisco CDR Insert does not delete the CDR files.
________________________________________
Enable and configure CDR collection through service and enterprise parameters that are set in Cisco CallManager Administration. You must enable CDR collection on each Cisco CallManager in the cluster for which you want to generate records
03-20-2006 11:06 AM
excellent info!
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