Changing Automatic Gain Control (AGC) Settings

[giuseppepratola]

Hi,

I've a problem with AGC in Cisco Unity Connection 11

I don't find where is possibile make this change , please help me 

Thx

Regards

[Jonathan Schulenberg]

It’s under Advanced Settings of the Port Group:
https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/connection/11x/troubleshooting/guide/b_11xcuctsg/b_11xcuctsg_chapter_010100.html#ID-2409-000000a9
It would be *highly* unusual to disable this though.

[giuseppepratola]

THX  for reply , but i dont find it , under Advanced setting i've only this voice

Connection Directory > Port Group

Port Group Advanced Settings

Delay After Answer	milliseconds
Outgoing Guard Time	milliseconds
Outgoing Pre-dial Delay	milliseconds
Outgoing Post-dial Delay	milliseconds
DTMF Interdigit Delay	milliseconds
Recording DTMF Clip	milliseconds
Recording Tone Extra Clip	milliseconds

Enable Audio Normalization

Enable Noise Reduction

[Jonathan Schulenberg · Accepted solution]

Audio Normalization is Gain Control