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Changing Soft Keys

kgroves42
Level 3
Level 3

Is there a way to change the softkeys so when you pick up a 7960 or 7940 phone it will display "pickup" instead of say "hang up"?

Ken Groves

2 Replies 2

mimckee
Level 1
Level 1

To my knowledge there is not a supported way to change the softkeys yet. I think I have heard talk of it in future versions but can't remember if that is the next major version or the one after the next major version.

Hope this helps,

-Mckee

dgoodwin
Cisco Employee
Cisco Employee

In the next version of CallManager after 3.2, there will be a way to change where the softkeys appear, but as far as I know, no supported way to change the text of the softkeys.