CME and distinctiveringlist.xml file not found

[Erick Bergquist]

I have a CME, 12.3(14)T3 and the primary line can change ringtone fine, but not non-primary lines. Complains about not able to find a distinctiveringlist.xml.

We copied ringlist.xml to distinctiveringlist.xml and no luck.

Any ideas?

[Erick Bergquist]

Following up to my own post...

Got this fixed. the phoneload originally on phones was 5.06 and upgrading them to 6.05 cleared up this issue.

[mapate]

I have a need for a similar setup, could you tell me how to setup the distinctiveringlist.xml file?

[Matheus Lopes]

Hi guys,

I got the same problem with IP Phone 7940 and i fixed this issue creating cnf-files and reseting the phone.

Make sure you have distinctiveringlist.xml  RingList.xml files in the router.

[nyagyekum]

How did u upgrade the phones if you don't mind me asking

[Matheus Lopes]

I didn´t upgrade the phones.

You should check first on your CME if you have distinctiveringlist.xml  RingList.xml files. Then you go to telephony-service set creating cnf-files and reset the IP Phone.

I hope it helps you!!!