About Matheus Lopes

Matheus Lopes · 09-18-2013

I have 3 IP Phones 8945 SIP running 9-3-2-12 firmware and 4 shared lines between them. They were working fine, but recently i have had the same problem many times. Sometimes 1 of the shared lines just rings on 2 phones, another time 1 shared lines ri...

Matheus Lopes · 11-09-2022

Hi, I've had the same problem having the calls stuck in the Queue, but in CUACA. I've fixed this doing the steps below: - Deleting the Queue - Creating a new Queue Device Group - Create new CT Gateway Devices, Service Devices, Park Devices - Recreat...

Matheus Lopes · 11-02-2022

I've had the same issue for the DTMF and I was getting the errors below. I've fixed my issue changing the parameter on SIP profile to Early Offer support for voice and video calls Mandatory (insert MTP if needed) and DTMF method to (RFC 2833) on the ...

Matheus Lopes · 07-05-2022

Thanks @cornerstonesd . Much appreciated! I've performed the option 1, reset the SIP Trunk on CUCM and it fixed the issue. Best Regards, Matheus

Matheus Lopes · 06-27-2022

I have the same issue when trying to configure the UCCX and I've fixed that uploading the self-signed Tomcat cert as suggested by Jonathan. Thanks for that buddy! https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cust_contact/contact_center/crs/e...

Matheus Lopes · 06-19-2022

I've had the same issue calling from jabber and the calls were dropping after answering the call. I've applied the SIP Profile configuration mentioned above and didn't work. Then I tried the audio forced and worked perfectly. Thanks a lot buddy...

Member Since	‎11-22-2012 08:04 AM
Date Last Visited	‎02-18-2025 08:08 AM
Posts	26
Total Helpful Votes Received	32

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shared line 8945 SIP - fw 9-3-2-12 - CUCM 8.6

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