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Device Not Found on CCM_PUB after Reboot

anujnaidu
Level 1
Level 1

‎10-30-2006 12:36 AM - edited ‎03-13-2019 03:34 PM

Ever since we have rebooted our Publisher(4.1.3aSR3)devices appear as not found. However, all devices are still registered with the Subscriber (same IOS as above)though. The SQL Database seems to be in sync. I am able to force a phone to register with the PUB but then the SUB does not see it anymore. I have a second SUB, a much older version CCM (4.1.3 2000.2.7.sr8) which see both registration without any issues. Please help

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jconi
Level 3
Level 3

‎10-30-2006 01:37 AM

I have the same problem with the same version of CCM also with the publisher. It may be the bug CSCsb11869, but for me the workaround didn't work. you can try it.

jp

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jbarcena
Level 9
Level 9

‎10-30-2006 05:58 AM

Restart the RIS service in that server.

HTH

//Jorge

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