cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
334
Views
0
Helpful
6
Replies

Dialing before going off hook

paulcian_2
Level 1
Level 1

CM - 4.0(2)aSR2a

7960 - version 7.2(2.0)

Please look at the following dialing scenarios I believe both of these scenarios used to work prior to upgrading to SR2a from SR1. Is there some new feature that would prevent scenario 2 or am I just imagining that this used to work?

Scenario 1: Works

If a person enters a phone number (without lifting the handset) and then hits the speaker button..that number gets dialed.

Scenario 2: Does not work

If a person enters a phone number (without lifting the handset) and then hits their first line appearance..the speaker comes on and gives dial tone but the number previuosly entered does not get dialed.

6 Replies 6

a-vazquez
Level 6
Level 6

I'm not sure if it has anythin to do with the upgradation to SR2a.

Rob Huffman
Hall of Fame
Hall of Fame

Not sure if this helps or not, but both of your scenarios work fine on CCM 3.3.4

I have CCM 4.0(2a) and both scenarios work fine in m environment.

Chris

Chris,

Are you running any SR or ES patches and what phone load are you using?

No additional SRs nor ESs. The AppLoad is p00306000400, bootload pc0303010100, firmware version 6.0(4).

Contacted TAC. This is a bug with the SR patch. Bug ID: CSCsb05162