07-28-2005 03:10 AM - edited 03-13-2019 09:57 AM
Hi,
I have an CCM 4.1.2 intregated with AD, and i have extension mobility configured.
When i press services button and enter user id and pin i receive Login unsuccessfull error [11].
If i enter wrong pin i receive authentication error.
I don't understand what is happening here.
I also can see on the phone the users of the directory.
Any suggestion,please?
Regards,
MC
07-28-2005 06:45 AM
Error 11 indicates "Device Does Not Exist: The specified device for login or logout does not exist in the system"
Do you have device profiles defined properly and associated with the user?
Chris
07-28-2005 09:00 AM
Hi,
yes i have device profiles created and associated with user.
I forgot to tell that this error appeared when we changed password of Administrator with CCMPwdChanger.exe utility.
Regards,
MC
07-28-2005 09:07 AM
Have you tried resetting the EM service?
07-28-2005 09:23 AM
Hi,
Yes, i had already restart CCM Server.
Could i reinstall DC plugin or do i have to uninstall and install again?
Regards,
MC
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