Extension Mobility

[ricardorojas123]

I have made each step to configure "EXTENTION MOBILITY" in the Call Manager 4.3 (Guide: Cisco Unified CallManager Features and Services Guide, Release 4.2(3) [Cisco Unified Communications Manager (CallManager)]), but my configuration in the CCM fall :(, when I try to accede to the service on the telephony IP and I ingress the username and the PIN configureds en el CALL MANAGER, and the display in the phone show "Authentication Unsucessfull", and the username and password are correct, I don't understand :(.

[Majdi Harb]

Hi

does it displays an error number with this error message?

i would recommend first to double check the username and PIN in CCM admin.

any way this doc may help u specify where is the problem:

http://www.cisco.com/en/US/products/sw/voicesw/ps556/products_tech_note09186a0080093e72.shtml#p12

hth

/majdi

[cronier.remy]

Hi,

Verify taht you check the box "enable Extension mobility" on the phone configuration.

Reset the phone and try again

If this is the solution rate the post

Thx

Remy