Hi! We were given cisco 8841 phone with our phone company for our business. I bought a cisco 561 headset and was hoping to use it but cannot figure out how to. After lots of research, I think it will only work if I have the ability to log on cisco call manager? The instructions I phone to hook up were this :
In order to use the Y cable with 78XX and 88XX phones, it is required to enable Wireless Headset
Hookswitch Control parameter in Call Manager.
Navigate to CM Admin > Device > Phone and select the phone. In the phone configuration page, look for
Headset hookswitch control and from the drop-down list select Enabled. Click on Save, and then click on
Apply config.
I do not have Call Manager to be able to enable wirless headset hookswitch control. Can I use this wireless headset or is it useless????
