04-30-2007 08:08 AM - edited 03-13-2019 04:07 PM
Hi,
I'm trying to configure my IP-PBX for the 1st time. After the config was done, i rebooted the the 7940. On the display screen i got:
Unable to load the p00307020200.bin, so i fixed this problem, but after that i got another message saying "load ID incorrect"
04-30-2007 09:57 AM
Hi Walid,
Load ID incorrect
Load ID of the software file is of the wrong type.
Check the load ID assigned to the phone. Verify that the load ID is entered correctly.
From this good troubleshooting doc;
Here is the CME info you need;
Router# configure terminal
tftp-server flash: file-name
Router(config)# tftp-server
flash:P00307020200.bin
Router(config)# telephony service
Router(config-telephony)# load 7960-7940 P00307020200
****Note the P vs p****
From this excellent doc;
Hope this helps!
Rob
04-30-2007 11:21 AM
I did exactly what you said, but now i'm facing another problem. The IP phone is frozen now, i have a message saying "TFTF file not found". None of the IP phone keys is working. I rebooted it and it's still frozen.
?
04-30-2007 01:14 PM
Hi Walid,
The phone cannot find the firmware file it is looking for on Flash. Is the file we listed previously loaded on Flash?
Rob
05-01-2007 04:10 AM
I guess so. When i entered the CL "show flash", it was listed there.
Plus when you do "telnet-server falsh:file name" and the file isn't available it should prompt this. But the problem now is with the IP phones; they are not working, frozen too.
05-01-2007 05:19 AM
Hi Walid,
Sorry to hear things are not working,but don't worry there will be a solution :) Can you tell me if these phones ever worked? I have read some of your other threads and know that this is a new setup. What files are shown in flash (please post). If the phones ever worked, what firmware was installed? If it was .sbin we can't go back to a .bin un-signed load. Here is some additional info that may help (have a close read of this doc);
Installing Cisco Unified CME Software
To install Cisco Unified CME in flash memory, perform the following steps.
SUMMARY STEPS
1. Go to Software Download site.
2. Download archive.
3. Extract files to be downloaded.
4. Use the copy or archive tar command to copy file to flash memory.
5. Use the show flash: command to list files in flash memory.
DETAILED STEPS
--------------------------------------------------------------------------------
Step 1 Go to http://www.cisco.com/pcgi-bin/tablebuild.pl/ip-key.
Step 2 Select the file to download.
Step 3 Download zip file to tftp server.
Step 4 Use the zip program to extract the file to be installed, then:
a. If the file is an individual file, use the copy command to copy the files to router flash:
Router# copy tftp://x.x.x.x/P00307020300.sbn flash:
b. If the file is a tar file, use the archive tar command to extract the files to flash memory.
Router# archive tar /xtract source-url flash:/file-url
Step 5 Verify the installation. Use the show flash: command to list the files installed in in flash memory.
Router# show flash:
31 128996 Sep 19 2005 12:19:02 -07:00 P00307020300.bin
32 461 Sep 19 2005 12:19:02 -07:00 P00307020300.loads
33 681290 Sep 19 2005 12:19:04 -07:00 P00307020300.sb2
34 129400 Sep 19 2005 12:19:04 -07:00 P00307020300.sbn
From this doc;
Hope this helps!
Rob
05-01-2007 05:43 AM
Hi, in addition to Rob's good advice, I can only add that it would be time for the guide to be updated, because it is missing the mandatory (and boring) part of configuring the files as "tftp-server ...", But I think you knew that already.
Anyway, what you can also try, is factory reset, power off phone, press # while powering on, release when led start flashing in pattern, press 123456789*0#, at this point phone should search for termXX.default.loads, make sure you have copied to router and configured "tftp-server ...".
Good luck!
Hope this helps, please reate all useful posts!,/i>
05-01-2007 06:05 AM
Hi Rob,
I'm bothering with this configuration again. Here what i got after i did show flash.
1 28805068 Mar 02 2007 20:18:14 -05:00 c2800nm-spservicesk9-mz.124-3g.bin
2 281506 Mar 02 2007 20:27:16 -05:00 ATA030100SCCP040211A.zup
3 638 Mar 02 2007 20:27:16 -05:00 CME_GUI_README.TXT
4 331101 Mar 02 2007 20:27:18 -05:00 CP7902060000SCCP050124A.sbin
5 338897 Mar 02 2007 20:27:18 -05:00 CP7905060000SCCP050124A.sbin
6 338481 Mar 02 2007 20:27:20 -05:00 CP7905060000SCCP050124A.zup
7 340247 Mar 02 2007 20:27:20 -05:00 CP7912060000SCCP050124A.sbin
8 1602 Mar 02 2007 20:27:20 -05:00 CiscoLogo.gif
9 953 Mar 02 2007 20:27:22 -05:00 Delete.gif
10 128792 Mar 02 2007 20:27:22 -05:00 P00307020200.bin
11 458 Mar 02 2007 20:27:22 -05:00 P00307020200.loads
12 680394 Mar 02 2007 20:27:24 -05:00 P00307020200.sb2
13 129196 Mar 02 2007 20:27:24 -05:00 P00307020200.sbn
14 333822 Mar 02 2007 20:27:26 -05:00 P00403020214.bin
15 1347 Mar 02 2007 20:27:26 -05:00 Plus.gif
16 47904 Mar 02 2007 20:27:26 -05:00 S00103020002.bin
17 49169 Mar 02 2007 20:27:28 -05:00 S00104000100.sbn
18 174 Mar 02 2007 20:27:28 -05:00 Tab.gif
19 4448 Mar 02 2007 20:27:28 -05:00 admin_user.html
20 656913 Mar 02 2007 20:27:30 -05:00 admin_user.js
21 1045952 Mar 02 2007 20:27:32 -05:00 cmterm_7920.4.0-02-00.bin
22 16948 Mar 02 2007 20:27:32 -05:00 dom.js
05-04-2007 11:45 AM
Hello, as I mentioned above, it is not enough to have the files on flash, unless you configure "ip source-addres ..." and do "debug tftp-events", you will never get to understand what is happening with the phones.
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