Other Collaboration Subjects

Hi all, I want to use Risport dll to get real time information about phones, specifically their assigned ip address in CCM 4.1(2). ( I know that in CCM4.1 devicelist can give me the same information but we are going to upgrade to CCM5 and I have re...

Hi,I tryed to calculate the charge like below' From (Seconds) - 0 To (Seconds)* - 60 Base Charge / Block* - 0.1000 But when I check the User reports->Bill->individual, the charges are always 0.Why is it so?How can I get the charge values?

Hi ALL,I am facing the problem with RisPort webservice to get the Device Information(like DevicelistX in CCM 4.0) but iam getting the Errors, is there anybody knows how to get the device information from the CCM 5.0 please help me out , its a critica...

I have some questions that maybe someone can help me to understand: 1. In a business telephone system, is the PRI that is used the same as an ISDN PRI? 2. If so, is it exactly the same? 3. One a PRI, is there one channel per phone call, so you have a...

Dear Friends,I am trying to build a CTIOS application to get the Agent Statistics in Agent Mode in Java. When I do a dump on the agent, I can see all the agent properties including the skill group but when I do "agent.GetSkillGroups()", its throwing ...

Hi, do u have some ideas about a new release of Tapi Driver for CCME installed on Windows Vista ?Tx

Hi,I have Call Manager 4.1 and I want to add mgcp gateway. I have Cisco 2811 withVWIC2-1MFT-T1/E1, but on Call Manager I don't have option for that wic. I have VWIC-1MFT-E1 and I don't have option for VWIC2!Please, how can I upgrade Call Manager for ...

I am trying to run a query against the realtime web service in CM5 to find out an IP address of a device but I get the following soap fault:<faultcode>soapenv:Server.userException</faultcode><faultstring>java.lang.IllegalArgumentException: java.lang....

Hi, I would like to know what are the differences between ordering a T1 for voice or a PRI. Thanks in advanced.

Hi someone know a way to get Phone by the pattern(Directory Number) via AXL? I just found listPhoneByDescription and listPhoneByName but doesn't work with pattern..

How do I look and see how many calls are in queue at a time from the Supervisor?Thanks,Jobe

Hello, We have a callmanager 4.1(3)SR4b and IP Phones (7940, 7911, 7905 and 7912). Extension Mobility is enabled on all the IP Phones. Recently we had an issue : on the 7905 and the 7912, when we select the services from the menu, it still in the 'Re...

May I know is it possible using the Cisco 2611XM and CME act as a client with the server which is using Nortel Networks Communication Server 2000? Becuase I join the VOIP service from the provider, I would like to setup VOIP service inside my envirom...

I wanted to find out if meeting place is needed in order to set up conference lines on phone extensions? Or can Cisco Call Manager handle it on its own? My previous company had phones set up where we would just dial into an extension, leave the call ...