IP telephony operating system install fails with Error #1838

[m]

I am installing a new MCS 7845 (two physical drivers). Disk 1 (Hardware detection) called for Disk 3 and at the end of it, Error #1838, "Script contains an invalid drive number" message appeared, and the process stopped.

Anybody know what cause this error? I am going to install IPCC on this server. this error will cause any issue with IPCC application?

Many thanks

[agopala]

Bug ID CSCdy66516

Workaround:

Reboot the system with OS CD and run again, plus the second CD.

If the error is not seen after the second attempt and:

1) if the RAID configuration is correct (2 RAID 1 logical drives)

2) if the F: drive exists and has a VOLUME label of "Trace"

then the configuration is valid and correct.

[m]

Hi agopala

I reintalled agin but the error message still appeared.

I only have two physical drivers (34G), is it a issue?

Thanks a lot

[m]

the model is MCS 78451-2.4-ECS1