10-02-2001 11:53 AM - edited 03-12-2019 12:45 PM
Can you only have one Jtapi user built in CCM 3.1 to allow App servers to talk to it. I have a CCC box and a ICD box talking to a CCM cluster. I built a JTAPI user for each one. On the AppAdmin for each box it shows the same jtapi resource for both servers no matter what I change it to.
10-03-2001 08:25 AM
Make sure that the profile name used in each App server is different. When you do this, the AppAdmin page (Directory Configuration screen) should list 2 profiles and you want to select the correct one for each server.
10-03-2001 10:15 AM
Thanks I did not think of that.I will try it.
Discover and save your favorite ideas. Come back to expert answers, step-by-step guides, recent topics, and more.
New here? Get started with these tips. How to use Community New member guide