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MLA problem on CallManager V4.0 after AD Integration

p-dolbow
Level 1
Level 1

We recently integrated our CM 4.0(2a) servers to our Windows 2003 AD. I now get strange errors when trying to make changes to MLA Enterprise Parameters, and also when trying to assign some (but not all) users to functional groups. The Cisco documentation that I have found tells me to "reinstall MLA", but nowhere have I been able to find information on how to do this for CM V4.x. Any assistance would be greatly appreciated.

3 Replies 3

mchin345
Level 6
Level 6

CCM AD integration with CCM 4.0 will not function correctly, specifically with MLA, if you have MLA enabled before the integration. We re-did it the same way by disabling MLA, then re-enabling it after the AD integration.

Thanks for the help with this. What do you have to do to disable & re-enable MLA?

I think that before re-enabling MLA we have to re-install the AD plug-in, right?